Booked 2 rooms through Last minute . com for myself and a friend upon my friends arrival at the Wessex that afternoon, he was informed that there were no rooms available and that we had been overbooked, therefore we would be re accommodated to a hotel 10 minutes away being the Marwell Hotel. He was obviously was not happy as... more

Arrived at this hotel and despite telephoning ahead some days prior and asked that they ensured rooms were adjoining we were allocated 2 rooms in different buildings. This was rectified. Then as we had been travelling for 6 hours to get there asked if we could go into dinner as soon as possible. No booking available for 1 and 1/2... more