Problems started 10 minutes after booking the hotel when I rang up to cancel the resrvation. I was told I was allowed to cancel and told that I was lose the £306 I paid for the stay. I don;t think this is legal as there should be a certain period of "cooling off" or "acceptance of goods/services" but they would... more

This was shocking. Do not stay here. All the air of a really nice hotel but none of the substance. The staff were dreadful - none of them spoke a word of English - which is fine - but useless when you're trying to get anything done. The restaurant was quite literally the worst experience we have ever had. We... more