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The Waldhaus is an institution. My Fiancee went there 15 years before and she said something not surprising to me : "nothing has changed". Nothing change here, as the Waldhaus is a mature business. A family hotel, classy, old fashioned, with some real charm, a charm belonging to the past. The furniture, the atmosphere, you can't say you are in... more
I guess sometimes you get lucky and other times not. I just finished reading the last review and thought that can't be the same hotel that we stayed. From the moment we entered the hotel we received excellent service. We arrived early and they were able to accomodate us after a 5 minute wait. The staff was exceptionally friendly for... more
I visited this hotel in October and had a wonderful time. I found the staff to be over-the-top helpful, especially a very sweet concierge named Herr Wyss, who helped us with a million little things during our stay. The spa was amazing - and using the saunas and pools is free of charge for guests. Don't miss the outdoor heated... more
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