I was totally impressed with this hotel. I arrived late after a delay in Shanghai and was warmly greeted by the hotel staff. The staff here really know what customer service is all about. This service level is simply not in Beijing - it does not exist in the Great Wall Sheraton, the Hilton or the Lido. Being a Starwood... more

Not bad hotel actually. Even though the Taxi driver from the hotel was blur of the location. Got a room on the 30th flr and we had a King Size bedroom. I thought it meant, King Size bed, but its the room and bed is a queen size. Some of the rooms are carpeted, but ours is wooden floor which... more