The tour you see on line with this hotel is not at all what the hotel truly is when inside. The lobby is dirty, tiles are dirty and my 80 year old father could not even go in the lobby restroom, due to water or whatever all over the floor. The bar is dirty and and has holes in the... more

I recently stayed at the Bev Hills Four Seasons for work. The check in was extremely smooth, the staff is all very courteous and attentive. They try not to make you wait ever, they open doors, always say good morning. Attentive without being invasive. Good example is that I asked for an adapter for my computer. In most hotels it... more