Just returned from 6 nights at the Mayfair in Coconut Grove. Hotel had run out of the room that we requested, but neglected to tell us at the front desk, instead we were given the key and had to discover ourselves that we had been downgraded but were still being charged the same rate. After much discussion with the front... more

Recently stayed for 5 night business travel. Where do I begin...cleanliness, staff and neighborhood all left a lot to be desired. After checking in, I went to my room. As I opened the door I heard the sound of someone gasping. Inside my room, were no less than 6 of the hotel's housekeepers chilling in my room...sitting on the couch,... more