Extremely rude hotel staff particularly at the reception desk. I met the most obnoxious hotel attendent whose very tone of voice and mannerisms could drive you insane. Very unhelpful, even with simple requests. Poor security-there was a raucous hockey crowd who was occupying the middle of the hallway, and nobody did or said anything about it. Management is also very... more

This hotel may appear beautiful but somehow the attitude of the staff and management brings the level of beauty to a minimal. We waited for more than two hours for food at the restaurant and when some of the guests had to leave after waiting an hour and a half (after being told numerous times our food was coming right... more