This is the second time we have stayed here, both times the staff have been excellent, nothing is too much trouble, especially John (Concierge). It can be a bit impersonal in a large hotel sometimes, but from the second day many of the staff seemed to recognise our family (This may have had to do with the fact that I... more

We had a very good stay here earlier this year though I couldnt get over how vast it was! We have a small boy so we liked how family friendly it was and the new restaurant was perfect for us. We didn't try the other hotel restaurant but we did have dinner in Andrew Fairlie which was fantastic. I think... more