We have stayed a few times in the Sumburgh Hotel. It is the only hotel near the airport, located on the southernmost tip of the islands. That is the only saving grace of the hotel. Stay there if you want to be close to the airport. we return our hire car the evening before we leave the islands. It also... more

Catering-Predominantly young staff working as casual work, consistently working very hard but with little experience of hotel catering or customer interaction. Completely ignorant of customer needs and compounded by terminal lack of interest, leadership & professional pride in anything that leaves the kitchen. Food delivered over a week was wrong, cold, not cooked/over cooked. Basic dishes botched e.g. Potatoes deep... more