Christmas family dinner was dreadful. Service was very poor; staff had no idea how to treat guests or basic protocols of customer service. The bar and wine cellar were poorly stocked; they couldn’t provide our second or even third choice of wine. The dinner was also poor – appeared to be reheats. The filo pastry baskets tasted like fat sodden... more
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Traveller Reviews on Loch Lomond and The Trossachs National Park
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Buchanan Arms Hotel & Leisure Club
24 Dec 2009
We have used this hotel for years and even got married here. However, have just retured from an overnight stay for a special birthday and was absolutely appalled. The website advertises the Tapestries Restaurant which we knew to be lovely (still advertised at time of writing) but we arrived to find the place has been taken over and as far... more
Lodge on Loch Lomond
23 Dec 2009
We had an amazing time at this hotel. The staff were just the best from the minute we checked in to he minut we left. The waiting staff could not have been more attentive and made us feel very special more
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- “The best of Britain” telegraph.co.uk / Telegraph Media Group
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- “Scotland's modern golf gems” msnbc.msn.com / TravelGolf.com
- “Britain's best 50 days out” timesonline.co.uk / Times Newspapers Ltd.
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