Written December 2009. Holiday here in June 2009. Mixed feelings about the Riu Palace, Madeira. Good things: Attentive, friendly, professional staff. Lots of entertainment, never a dull moment. Entertainment though is not intrusive, can easily find a quiet corner in the public areas if you wish. I like all types of entertainment, good or not so good. Just like things... more

Overall this is a good hotel but as usual the website and promotional material really inflate expectations. We changed our room after the first night - the 'garden room' we had booked was frankly in need of total refurbishment - cracked tiles on the floor, paper-thin walls and generally just rather shabby, nowhere near 4*. In the main hotel the... more