I am a 65 year old rocker who just wanted to veg. out over Christmas & New Year in a new hotel in Penang. I made my reservations through Expedia, arrived at the appropriate time and was booked in expeditiously with a welcome drink to boot. All the staff are new, courteous to a fault, and forever smiling and greeting... more

new years party in this hotel was a failure, way overpriced and with no turn out. Hotel guest were forced to dine only in coffee house or room service on New year's eve. All the outlets were shut. Service generally was ok. Dinning service at the pizza restaurant was a mess and super slow. Staff lacked attentiveness. Rooms very average... more