We stayed at the Barcelo Santiago from 1st Dec 2009 until 8th Dec 2009. We cannot understand the negative reviews. It is almost as if the people who had a bad time had stayed at some other hotel. The staff were brilliant, nothing was too much trouble. The restaurant was as good as any 4 star hotel I have ever... more

stayed there 12-19th dec on a all-inclusive package with thomas cook,the thomas cook rep was very nice and really friendley.the rooms were basic but clean and spacious,only BBC World on TV,rooms are equipped for self catering fridge etc.pool areas were ready for a lick of paint,but well set out.drinks served in plastic disposable cups all day,if you asked for a... more