went here for tubing and the luge (snow fun activities) recently and had a great laugh once we got started...our instructor forgot to pick us up so we were waiting around a while but once we got started the time was given back to us so we didn't lose any time, we probably ended up with more actually, the staff... More

our young children (5, 3) love it here. We book quite a way in advance as its normally quite busy at school holidays. More

I learned to snowboard here, doing the 1-day intensive about 18 months ago. This got me up onto my board and able to link a few turns and gave me a good foundation for a week away. I can definitely recommend the lessons and have been back many times in between holidays in order to practise and to learn new... More

I have mixed feelings about this place when me and my husband went for our snowboarding lesson we had a great day our snowboard instructor was brilliant the rest of the staff on the other hand are not. When we went again to go on the main lope this time I found some of the staff to be rude and... More

My first trip to Chill Factore was very enjoyable. I booked in advance online and went for two hours on Sunday between 11:30 and 13:30. The website advises to get arrive 1 hour before your booked slope time to allow enough time to collect tickets and hire equipment. I got there an hour early, and to my surprise, it was... More

I did the ski and snowboard taster here and decided to have snowboarding lessons. So far I have done the snowboarding beginning course, I did the 2 day weekend course. The staff I have spoken to are usually helpful with the odd exception when I was ill and had to rearrange a lesson the member of staff I spoke to... More

I wanted to learn the ski basics before my holiday and managed to get a good deal on an 8-hr beginner day lesson. From the moment we went in, the staff were friendly and helpful - to the ticket guy, the clothing hire desk and the equipment desk. I was really nervous and the instructor knew this - we had... More

My daughter has been having lessons on Sundays (it can be busy then!!) and has got quite good at skiing. We've been practicing together. The 3 instructors that she has had so far have all been good and taken an interest in how the children on the course do. They do restrict the numbers on the slope (so book in... More

Went to see the kids snowboard but its very cold outside on the balcony. You have to keep going back indooors to get warm unless you get a window seat. More