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All 50 Hamilton Attractions »

Fantasea Diving

5 Albuoy's Point, Hamilton, Bermuda
Ranked #2 of 5 tours in Hamilton
3.5 of 5 stars 20 Reviews
Type: Water Sports
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20 reviews from our community

Visitor rating
    11
    2
    0
    4
    3
Date Rating
Ottawa, Canada
Senior Contributor
25 reviews 25 reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 8 April 2012

Competitive pricing, friendly booking agent. Guide was great, very easy going. Tour was awesome, saw the Vixen wreck, nice swimming break as well as some great historical points. The tour starts and ends at the Royal Naval Dockyard. More

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Pottstown, PA
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 21 March 2012

We booked what was the first whale-watching cruise of the season for Fantasea. We were fortunate to have Captain Paul as our guide, since his knowledge of the ocean off the South Shore and the habits of the migrating whates made for a most enjoyable and enlightening day. We witnessed the first whale breach (spectacular!) of the season for the... More

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Fantaseabda, Office Manager at Fantasea Diving, responded to this review
24 March 2012

Thank you for this wonderful feedback! We will be sure to pass this along to Paul and his crew. This has been a great season of whale watching so far, and we really appreciate you letting us know about your experience. More

Centreville, Maryland
Senior Contributor
41 reviews 41 reviews
Reviews in 20 cities Reviews in 20 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 March 2012

We took a glass-bottom boat from Hamilton harbor and it cruised out of the harbor out to some reefs. It was a fantastic 2-hour tour. The "captain"/guide of the boat really made it a wonderful experience. If you want a easy and casual experience I highly recommend!!! More

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Fantaseabda, Office Manager at Fantasea Diving, responded to this review
8 March 2012

Thank you for your feedback; we are so happy that you enjoyed your Hamilton Glass Bottom Boat Cruise! I will be sure to send along your comments to the captain and crew. We really appreciate your feedback as it helps to improve all of our services. If you are ever in Bermuda again, please send us an email at info@fantasea.bm. More

West Pittston, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 14 February 2012

Never checked anyone's C-card. Attached to mooring ball, divemaster (who was an instructor) got in the water first then had started putting couples in the water. During this process, he decided the current was too strong. This should have been picked up during the connection to the mooring ball or when he got in the water, not after a couple... More

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Fantaseabda, Office Manager at Fantasea Diving, responded to this review
16 February 2012

We were very sorry to read about your negative experience diving with Fantasea. On this particular day the currents were unusually strong, and therefore it was in the best interest of the group to cancel the trip and refund the dive. It was very unfortunate that this happened after guests were already in the water. We always put customer safety... More

East Brunswick, New Jersey
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 16 November 2011
1
person found this review helpful

My girlfriend and I went on the Fantasea night time glass bottom boat tour through the Bermuda triangle and did not regret it for a moment. We were with great company, the tour guide was incredible and friendly, and we had an overall amazing time. I definitely recommend it to anyone visiting Bermuda. We had originally booked directly through Fantasea... More

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Fantaseabda, Tour Administrator at Fantasea Diving, responded to this review
24 November 2011

I am so glad that our staff were accommodating and friendly, I will pass on your kind words on to them! We appreciate you sharing your experience. More

Spiez, Switzerland
1 review
4 of 5 stars Reviewed 19 October 2011

I made the snorkling tour with a looking glass boat. It was just amazing. The crew was friendly, funny and really helped you out if you needed it. The water was warm and looked beautiful and the underwater world was just great. The captain of the boat explained a lot of things to us and we also saw some more... More

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home
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed 29 September 2011

Took this tour with another couple while we were in Bermuda last week on a Carnival cruise. Booked on line MONTHS AGO but when we arrived for the tour the boat shown in the pictures was already full and 2 other boats had been brought in to accommodate almost 60 more people (the tour was advertised as 40 people) so... More

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Fantaseabda, Office Manager at Fantasea Diving, responded to this review
24 January 2012

Thank you for taking the time to post as this is a great way to help us improve our services. We are very sorry to hear that you were disappointed with our Bermuda Triangle Evening Cruise as it is one of our most popular tours. Our nighttime cruise does offer a different kind of viewing of our underwater life than... More

Londonderry, New Hampshire
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 23 August 2011

I've always wanted to kayak. When we booked our trip to Bermuda, I definitely wanted to give the shore excursion a try (we cruised on the NCL Dawn). I went with my husband. It was a tandem kayak and it was alot of fun! Got to learn some history about some of the properties around the island. We were able... More

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Fort Lauderdale, Florida
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 August 2011
1
person found this review helpful

I would not recommend any Fantasea tour to my friends and family. There are better local alternatives that honor commitments made while taking reservations and payments. Many reviews here have talked about how they booked a Fantasea tour in advance and were bumped by a cruise ship party. Well, I was part of a cruise ship tour and was bumped... More

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Ken Dallas, Owner at Fantasea Diving, responded to this review
27 September 2011

Sorry to hear of your experience. Please note the 4 complaints of passengers being bumped from tours last year, were a direct result of a glitch with new reservation software we were implementing at the time (an action we undertook in order to improve the reservation process for our customers). Once the problem was identified, it was rectified, and we... More

Staten Island, New York
1 review
5 of 5 stars Reviewed 9 August 2010

While planning a cruise to Bermuda on the NCL Dawn, my mother and I chose a FantaSea excursion titled, "Devil's Island Cruise & Beach Break." At the designated date and time we were promptly picked up by the pier and taken for a enjoyable boat ride to "9 Beaches." My mother uses a walker to ambulate. Usually she would not... More

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