When in Mexico, my family did two different excursions with Vallarta Discovery. We found that all of the staff were a completely different breed of people almost! They were all so funny and great.. They made sure you had the best experience possible and put you at ease! I did the Dolphin Trainer For a Day program on one of... more

I just returned from a two week business trip to Puerto Vallarta. While there (my family came along with me) we booked several tours with Vallarta Discovery. The customer service reps where extremely friendly, and discussed viable tour and activity options with me for over 30 minutes. Upon booking, which was very speedy and straight forward, I received my tickets... more

I booked several items with Vallarta Discovery, an airport transportation and a zip (canopy?) line tour. The checkout process was quick and easy and took under a minute. I was contactted shortly after by one of their representatives, with my tickets through my email. When we arrived in Puerto Vallarta the airport transportation guide was waiting for us and we... more

I booked several tours through Vallarta Discovery for my trip last week. The customer service provided by the company was excellent. When I initially booked, I purchased the wrong tour for too many people. I was promptly refunded my money and was able to book the correct tours that day. Abby, one of the customer service reps, helped me select... more

I recently had to cancel my excursions with this company as I'm sure many others did due to the peak of the swine flu. I was extremely pleased at the customer service by this company. They were very understanding and also offered a credit - although we opted for a full refund - and it was such a relief when... more

My husband and I were recently in Puerto Vallarta and decided to book a couple tours through Vallarta Discovery. We had not booked anything beforehand but they were so accomodating, even setting up a private Rhino tour within a couple hours of our contacting them. After the tour, Rick one of the owners came to the ATV rental place to... more

I booked the private chauffeured service offered on line through Vallarta Discovery and I was so very impressed with the service that I wanted to share it with my fellow reviewers. This company offers great service and guides and we highly recommend them for a personal or private tour. We arrived in Puerto Vallarta on Mariner of the Seas and... more

I simply can not describe just what a tremendous service Vallarta Discovery is. They are absolutely top notice. Myself and my family have made a number of trips to PV and we have used Vallarta discovery many times. While some of the tours were great and some were so-so (no fault of Vallarta Discovery) one thing that was constant was... more

This was our second trip to Puerto Vallarta and we were recommended to Vallarta Discovery by friends who had used them last year. Thank God for that because this company does it all and lives up to the best customer service they boast! The people that we spoke to on the phone spent at least 15 minutes answering all of... more