The massage service I received was great. Dealing with the staff to schedule and then pay was difficult. I wanted to pay in American Dollars and was told that I needed to pay with a credit card. I found out they preferred credit cards but they do take cash. Also they don't allow for same day services so remember to... More

Therapists are inexperienced, and our 50 mins couple massage on the beach last only for 40 mins. More

Some friends mentioned the 80 minute couples massage was amazing and they had a special on for buy 1 get the second half price. So glad we went! Paid $197 for two and it was totally worth it. The lady we booked with at the front desk was extremley friendly/helpful and remembered us later on during our stay when we... More

The spa had a free jacuzzi. 3 packages to chose from. $100 each. Vey good service. Small though so when people walk in its loud sometimes More

I went to the Renova spa in the Riu Palace Pacifico, over a two week period. Due to severe cronic pain I had a total of 5 massages with Carollina. She is really an amazing massage therapist. She was kind , caring, sensitive to my physical pain issues and made me feel very comfortable. She spoke excellent English. I tried... More

very noisy desk area that you can hear while getting your massage. My husband had the "carolina" and said she was amazing. I had Miguel who was 'ok' & massaged very fast. It was average - nothing to write home about. More

With our package, we were supposed to get $20 per person for services. When I went to ask about it, they said that only Apple Vacations packages include that and it had to be applied to an 80 or 50 minute massage. I brought a copy of our itinerary back and they emailed the Marketing Manager but had to touch... More

It was ok - nothing special. It has a hot tub in the facility but I wasn't crazy about the cleanliness. More