This is located in the Palliser hotel on the bottom floor, they've tried really hard to make the loacation work, it dose but not so well. The warmth of a nice spa is not really there due to the walking from one area to another because they are working with the location that was there to begain with as it... More

I too had great expectations of this spa as it is in the Fairmont Palliser. I was greatly disappointed. The robe they give you to change into was very worn out and felt icky. I was told to cross the hotel hallway into their lounge where complimentary refreshments and snacks were provided. First off the room is TINY. There was... More

I started going to RnR at its previous location and found the massages good although the steam shower was the main draw. Since relocating they have hired new staff who are immature and do not provide a good massage. After one massage I requested a different masseuse because it was like receiving a really expensive back rub. The masseuse I... More

Not only did my appointment time change the day prior to my appointment, which was fine. But I was over 35 mintues late getting my service. The service was not only the worst experience ever, the estitician was extremely unqualified. To add salt to injury (literally) I got a 20% off the service because of the personal damage to my... More

Very disappointed:( The whirlpool wasn't working, the robes & slippers are very uncomfortable and old, sticky shower curtains, no hair dryers, cotton balls, Q-tips!!! I had to pay high price for my massage in a very cheap looking spa. More

Based on the fact that this spa is inside the luxurious Palliser Hotel, I was expecting it to be just as luxurious, however was frankly disappointed. Based on the price point that they charge, they did not compare to other spas of the same caliber. They did cater to my friend and I being able to complete all our services... More

I recently made a quick stop in Calgary and stayed at the classic Fairmont Palliser. To my surprise, there was a new and modern spa in the hotel called RnR Wellness. It's run independantly, but it is still to Fairmont standards. The staff were very accomodating with my last minute request - I could have even had a private treatment... More