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Fantasyland


TripAdvisor Traveller Rating: 3.5 of 5 stars
TripAdvisor Popularity Index: #18 of 125 attractions in Edmonton
Traveller Description: The world's largest indoor amusement park, located in West Edmonton Mall.
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Attraction type: Amusement/theme park
Address: 17700-87 Ave
West Edmonton Mall Edmonton, Alberta T5T 4V4
Canada
Tel: 780 444 3000
Fax: 780 444 3294

Traveller Reviews

[ Date ] [ Rating ]
11 Mar 2009

we stayed overnight in the polynesian room (1014), daughter myself and 2 children , watching tv noticed a sour smell from pillow, somebody had vomited on the pillow at some time before us , pillow slip had been changed but not pillow, , Funny I knew a family that had been at the hotel the week before , I asked... more

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3 of 5 stars
Calgary
7 Mar 2009

One night stay for a family outing to the Mall, Waterpark and Galaxyland. I would not have booked the hotel were it not for the free Waterpark passes we received. You get 2 free passes with each stay and we appreciated the 2 extra passes we received at check-in. However, were it not for the free passes (a savings of... more

29 Jan 2009

Amazing rooms beautiful themes and friendly staff....everything the average joe wants and is attatched to the [-] huge mall!!! more

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2 of 5 stars
Strathmore, AB
25 Jan 2009

Check-in was fast and easy however, once in our room we found that our towles and sheets were dirty. The carpet had burn marks and stains and we even found that the extra sheets in the drawer were dirty. Even our glasses/cups were dirty. Could have stayed at the Fairmont Hotel for cheaper and I'm sure it would have been... more

Management response from
FantasylandHotel, Assistant General Manager

I have written personally to this guest and I'm deeply apologetic for the terrible service. Like many businesses in Alberta we are still in searching for the best possible employees, especially in housekeeping. I confess it has been a struggle and continues to be a struggle. The individual that cleaned this room no longer is employed at the hotel, they...

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4 of 5 stars
Fort McMurray
23 Jan 2009

My boyfriend and I stayed there back in 2007! We loved it :) We stayed in the executive royal room! Great space and very clean! Room service was awesome, and staff was exceptionally nice! Great experience, and we would definatly go back! more

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2 of 5 stars
Calgary
10 Jan 2009

I stayed at the Fantasyland Hotel with a friend in March 2008 and this was not my first visit I may add. Be sure to make a point of asking for a room where your view is not of a brick wall! We looked out onto the brick wall of the movie theatre and despite complaining on check out, staff... more

amazing!!
18 Dec 2008

I booked this for my boyfriends birthday. I was wowed from start to finish. We stayed in the luxery polinisian room. The room was amazing. Clean and well set up. It had a fridge which often I've found hotels don't. T.v. was a little hard to work, but that might have just been our remote. But above all.... the best... more

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4 of 5 stars
Calgary-from Winnipeg
19 Jul 2005
1/1 found this review helpful

We stayed 2 nights here. Four adults, in need of 1 room. We got a room for a very good rate at the hotel (no preivous booking). They gave us a room on the "Car Road floor" (the one I wanted). Our room was above average size, with 1 king bed, and 1 set of bunk-beds. It also had a... more

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Fantasyland Address

17700-87 Ave | West Edmonton Mall, Edmonton, Alberta T5T 4V4, Canada
Tel: 780 444 3000 Fax: 780 444 3294