I called yesterday to arrange a side by side pedi for myself and a friend. I Booked the day off work and cleared my schedule to enjoy a relaxing day with a frIend. Well, it all began when we showed up early to our appointment as advised to do so on the phone so paperwork could be completed prior to... More

I was visiting from outside the province and booked a pedicure for myself and my mother. I had also booked a wax treatment for myself and was given this prior to the pedicure and my mother was brought in another room to start her pedicure while I was getting this done. I felt that my pedicure was very rushed as... More

Stayed there with my wife but decided to cut short the stay. We just didn't feel welcomed. More

My wife and I have visited several spas while we've been together, and when we moved to St. John's, the search began for a new one. After seeing the outside of Winterholme on our house hunting trip, my wife fell in love with the way it looked.. When we found out they had a spa, we decided we'd give it... More

My husband and I had been to this particular spa a couple of years ago for our anniversary, and received side-by-side massages. Besides having to wait about 20 minutes past our appointment time, the massages where pretty good, so we decided to book another pair for our upcoming anniversary. We booked these massages about two months in advance, and were... More

what should have been a relaxing day at the spa,turned into a day of frustration.massage people are not registered,massage table looked like sheets had been used.when going from massage room to get our pedicures no robes were offered we had to ask their reply was will see if we have any.we had to remind staff champagne was ordered they served... More