I got engaged in October 2011 and was bought a voucher for spa day at this place, when I tried to book they told me that they were 'not allowed' to book me in until September 2012. haha. Its a shame as I really want to use it but I am not sure I can wait 11 months for an... More

Went along with a friend after waiting 5 months for an appointment. We both had the hot stone massage and pedicure which was admittedly was relaxing but felt that it was all rushed. What they call a pedicure is actually polish change. I could have done a better job at home with a scholl foot bath and Pomi stone! Definitely... More

We made the mistake of reading reviews on this site before setting off for the spa (rather than before I bought the voucher), so had very low expectations. The booking process was a disaster (I bought the voucher in October and have only just had my treatment in May), and the towels were grim, but otherwise the place was absolutely... More

I have been to Purity Spa london more than once, other than the long booking times (being kept on hold etc) it is a nice pleasureable professional experience. I have always booked/ gotten a gift voucher directly from purity, and have always got the date and time I have asked for. I think people booking on groupon for a 75%... More

I agree with all the other poor reviews of the place. Booked directly with them so no messing about with vouchers. It was a treat for myself and a friend, it was the first (and last) time we will be going. We got there early so we could use their spa facilities (steam room and sauna). We were given these... More

I purchased a couple's retreat directly through the spa last week for this Monday but unfortunately had to cancel due to work commitments. I read the terms and conditions on the brochure, which is online, and all it said was that you had to cancel 48 hours in advance so I duly phoned up on the Friday (72 hours in... More

I purchased a Groupon voucher for my mum for Christmas. I emailed the spa at the beginning of March to try and book this for the 21st March, or the last week of April. I thought 3 weeks or a month and 2 weeks would be plenty of notice to book a spa. I received no reply so chased by... More

A few friends and I visited Purity Spa on Sunday 29th April, 2012 and what a great day we all had. It was wonderful, the staff are amazing at what they do and are so friendly and welcoming. We all had a combination of treatments from a hot stone massage to a chocolate facial, manicures and pedicures. From the moment... More

I visited Purity Spa for the first time on my own in December 2011 and found it OK for the price. My review here is about the experience I had with my mother in March 2012. Like other reviewers also found, our hot stone massage was far shorter (15 minutes) than the time stated on the voucher. The manicure I... More