We have been visiting the restaurant for many years with our children as a family treat. The new layout of the store is super and the shop is a delight to browse. Sadly the new restaurant decor, layout with wooden tables and plastic place mats is a huge let down. Even my son said he preferred table cloths of past.... more

After a brilliant girlie day out, my friend took me to Fortnum and Masons as I had never been. We had really had a great day so it was exciting to go and see this shop when I had heard so much about it. I always get something to take home for my husband and saw something lovely so decided... more

Although the shop itself was very interesting, like a couple of other reviewers, we found that the "cream tea" was very poor (expensive and small) and the restaurant staff were very aloof and un-friendly. Although the restaurant wasn't busy, after 20 minutes we had to ask when our tea and cakes would be available. more

I have been there before and had a lovely tea. This time, however, was different. I sat there for 10 minutes before someone had taken my order- tea and scones. Another 20 minutes before I received my tea and scones. The tea was fine- green tea. Then scones were not acceptable- two scones that were the size of an American... more

I went to experience an English afternoon tea. Great idea from a tour guy. more

This traditional London department store is definetely worth a visit. Try and get there at opening to see the clock (and the little men come out) on the front fascade of the building. The stationery section is lovely, I bought some nice 'Thankyou' cards. However, the tea at the restaurant on the top floor was not. The sandwiches were dry,... more

Warning: Shop here only on a full stomach because once you see the food displays, you will want a taste of everything! Fortnum & Mason is THE foremost food shopping experience in the world! Better than Harrods! The sales staff is helpful and dressed in morning coats. You will find an amazing array of chocolates, teas, biscuits, jams and other... more

Le service est très satisfaisant. L'afternoontea est de bonne qualité et le prix finalement correct pour l'endroit. Nous y retournons... more