Loved the typically British feel to this historic shop. Staff so friendly and welcoming and breakfast was charming thanks to the sterling silver teapots we were served with. Definitely bringing everyone I know back here! More

I have visited Fortnums many times and yes it is still a great place but I don't like how they have modernised the downstairs very much. From the outside it is still the same with superb window displays and the building itself is worth just taking a look at. I love the food hall. Always makes me smile that you... More

This is the kind of shop that makes you so happy! every single thing about it is lovely ... More

Amazing shop displays (external, and specially indoors). Great selections of foods, teas, chocolates, etc. Tea related area and displays are incredible. Beautiful items, ... the bests. Prices are high (as expected for a luxury shop) but I'm sure everybody can find some special items to buy. We went a monday afternoon (2 - 3 pm). We didn't have problems to... More

I have been in love with Fortnums for a while now! Despite it becoming a tourist attraction the staff remain friendly and unjudgemental, treating customers making both large and small purchases with equal respect and decorum. The wonderful selection of teas and preserves prevent a hurried purchase, which is part of the pleasure of shopping here. It is such a... More

We stopped in to pick up some tea for a friend as a gift. The place was filled wall to wall with tourists frantically picking up anything and everything off the shelves as if the world was coming to an end. We asked a salesperson about this and she said it is like that everyday. Yikes! More

No need to mention tea and the crowd, I suppose. I usually go there to see the window display and buy some chocolate. There are almost too many to choose from -- not just a variety of truffles and more ordinary chocolate, but more interesting combination of flavours created by James Artherton. Other shoppers seem to face the same difficulty,... More

Great teas and lemon curd. The food section below has an awesome selection and is a great spot to shop for goodies to bring to the parks for a picknick. You can also schedule your tea break here. The shop itself is beautiful as is everything in it. Absolutely loved it! More

Having visited the london store and purchased great items, I thought I would order Christmas items from the online store. Well, my goods arived with items missing, I rang their customer service department, and had to give up trying to get them to answer the phone, then when i did I was cut off several times. having spent the last... More