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All 1,676 London Attractions »

Golden Tours - Gray Line London

London, England
Ranked #166 of 218 tours in London
2.0 of 5 stars 17 Reviews
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Type: Tours
Most recent review
- 25 May 2012
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17 reviews from our community

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Date Rating
London, United Kingdom
1 review
1 of 5 stars Reviewed 25 May 2012 NEW

Awful! Buses don't come often, and we spent hours standing at stops waiting for a bus. On our first day, the driver didn't want to fight rush hour and dumped us off miles from our home stop. Since it was the last round of busses for the day, we had to pay over £13 to get home and missed all... More

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Senior Contributor
26 reviews 26 reviews
2 of 5 stars Reviewed 25 April 2012

On the way to Stonehenge, the bus broke down. Over an hour later, another bus came. We were to have an hour there but the trail was less than half of normal due to rain.....it always rains in GB. Then they ended the tour a long way from where we were picked up for the tour. More

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Sheffield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 20 February 2012
1
person found this review helpful

We were short on time this half term so only managed a day in London. My husband and I and 3 teens. Booked this tour in advance and the tickets were the cheapest out of all the "known" open top bus tours, probably because the service is in-frequent, not very friendly and the commentary is out of time with the... More

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Wake Forest, North Carolina
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 9 January 2012
1
person found this review helpful

We spent nearly an hour trying to find the bus stop near Green Park, called their number and they were unable to give an accurate time estimate of arrival. Decided to go with another company and had a great experience. While on our tour I repeatedly looked for Golden Tour busses and stops and couldn't find any. We pre-booked a... More

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San Francisco, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 29 November 2011
1
person found this review helpful

After doing some research on the three main hop-on hop-off tour companies in London, and based on customer reviews chose this company. We found their buses to be clean and comfortable, great audio tour on the Blue Line, and excellent live tour guides on the Red Line! Our disappointment came when we realized the frequency of the buses is only... More

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New Lenox, IL
Contributor
11 reviews 11 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 18 October 2011

We were very pleased to use the "Blue" busses. Like any bus, you must adhere to their schedule and you might find yourself waiting at a stop for a bit. We only ran into delays near Buckingham Palace, otherwise they were on time. The guides were very interesting, animated, and fun. They showcased many places and architectural points of interest... More

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Montreal, Canada
2 reviews
2 of 5 stars Reviewed 28 August 2011

We start this tour with more than one hour late. We past at the same place more than 5 time. We come back to the starting point to take others peoples. The dinner was very Cheap. à ckoe and a chichen.No dessert. The guide live us at the tower ol London. The give us bad information. I not recommended this... More

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Brisbane, Australia
Senior Contributor
41 reviews 41 reviews
55 helpful votes 55 helpful votes
1 of 5 stars Reviewed 13 August 2011
1
person found this review helpful

We pre-booked a tour "The Total London Experience". Day started out well and then the rain come down, and it never stopped. Our tour guide Tony - as knowledgeable as he was, had little concept of handing a group . He was a power-walker so every time we disembarked for the bus, in the rain, Tony was gone.... and the... More

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Santa Barbara, CA
Contributor
16 reviews 16 reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed 14 July 2011
1
person found this review helpful

My husband and I took the "Simply Stonhenge" bus tour, and from the start, it was not what we had in mind. There are no fewer than six to eight tours to various places all queueing up at the Golden Tour office at 0800, so it was very confusing and crowded. The tour started almost an hour late, and, when... More

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 July 2011
1
person found this review helpful

I joined the one day tour to Windsor, Bath & Stonehenge. It was a very enjoyable experience. The guide Dominic was very professional and informative. Throughout the tour, he was attentive to us and reminded us of meeting time and venue at each stop. On our way back to city, he made the efforts to talk to each of us... More

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