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All 1,676 London Attractions »

Chuan Spa

1C Portland Place, London W1B 1JA, England
020 7973 7550
Ranked #289 of 821 attractions in London
4.0 of 5 stars 11 Reviews
Type: Spas
Owner description: Offering a tranquil haven in the heart of London, Chuan Spa is London’s first hotel spa to incorporate ancient principles of Traditional Chinese...... more » Owner description: Offering a tranquil haven in the heart of London, Chuan Spa is London’s first hotel spa to incorporate ancient principles of Traditional Chinese Medicine (TCM) into its signature treatments, ambience and décor. Guests can relax in the vitality pool, salt-sauna and steam room before visiting the spa treatment area. « less
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11 reviews from our community

Visitor rating
    5
    2
    1
    3
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Date Rating
London, United Kingdom
1 review
5 of 5 stars Reviewed 6 March 2012

Had an utterly wonderful evening at the Chuan Spa. I had made a last minute booking for Acupuncture, although never having it before the receptionist was very knowledgeable on the process and i felt confident enough to book, desperate to relieve my neck pain. Upon arriving i was greeted by a lovely young man who made me feel comfortable and... More

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Kent
2 reviews
5 of 5 stars Reviewed 6 March 2012

I stayed at the hotel with my friend on a girlie weekend break we visited the Spa for the first time it was nice visiting somewhere that isn't a cliche of a Spa loved the Salt Sauna and the Infinity pool we both had the Spa's signature massages with Emma just what I needed as I desperately needed a great... More

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 March 2012
1
person found this review helpful

I come to the Chuan Spa as much as i can and I really enjoy the facilities in the health club I always make a day of it, after reading some of the reviews i would like to defend the Spa as I've always had true 5 * service from the spa and the hotel. I've had most of the... More

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Senior Contributor
31 reviews 31 reviews
Reviews in 16 cities Reviews in 16 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 25 February 2012

My husband and I visited Chuan Spa at the Langham Hotel, London on Saturday 25th February 2012. We both had a 90 minute deep tissue massage, followed by the 60 minute oxygen facial. The treatments were in a couples' room. BOOKING This was a very difficult process - after several attempts to call the spa, and a couple of voicemails... More

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See 6 more reviews by BeachedExplorers for London
London, United Kingdom
Senior Contributor
35 reviews 35 reviews
Reviews in 22 cities Reviews in 22 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 13 November 2011

Booked three treatments for myself and two friends for their birthdays. All of the treatments were confirmed on the phone by the staff member who made the booking. When we arrived at reception, there was a small mix up about treatments/times so we had to reconfirm a few things. No problems. We were guided to the changing room and in... More

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See 2 more reviews by strawberry_501 for London
langham08, Manager at Chuan Spa, responded to this review
21 November 2011

Dear strawberry_501, Thank you for your review. I am very sorry to hear we didn't live up to your expectations and I apologise for this. We would be very grateful for your full feedback, should you wish to get in touch at your convenience, please do contact me at zoe.wilson@chuanspa.com or call 020 7973 7550. Zoe D Wilson Spa Operations... More

Tel Aviv, Israel
Top Contributor
64 reviews 64 reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 20 September 2011
1
person found this review helpful

For a great massage right in the center of London, you can't do better than this. At the Langham Hotel, off of Regent street, this spa offers a variety of treatments. As you walk inside you immediately get a sense of a unique environment. Already at the waiting room for your treatment you enjoy the wonderful facility. My wife and... More

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See 7 more reviews by Aviad M for London
London, United Kingdom
1 review
5 of 5 stars Reviewed 1 September 2011

Had a fantastic oxygen facial here last week - everything from the receptionists friendly and soothing greeting, the wonderful back massage included in my treatment and the option to use the spas facilities (gym, pool, showers etc) before and after my treatment made it a real treat experience. Make sure you have some time before and after to relax and... More

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London, United Kingdom
1 review
4 of 5 stars Reviewed 25 August 2011

I had a Chuan Spa signature massage lined up. Navigated the chaos of what is Oxford Circus and the second I went through the double doors of the Chuan Spa (it has its own entrance from Regent Street), it was as if the outside world was completely blocked out. Great soundproofing I guess! Reception was welcoming and directed me to... More

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Epsom, United Kingdom
2 reviews
5 of 5 stars Reviewed 10 August 2011

My body and mind were restored to calm after the indulgent Chuan Harmony massage. My therapist took time to explain the philosphy behind my spa treatment and made me feel totally at ease and comfortable throughout. I was given post massage advice and encouraged to make use of the sauna and other great spa facilities available which enhanced my visit... More

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London
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 20 July 2011
1
person found this review helpful

This place hasn't been open more than six months yet and you can tell. It's not as polished as it should be for the extortionate price. The reception could be much more welcoming and professional and display its price list more prominently. You can tell they have adopted an 'exclusive pricing' strategy, but the product and experience fall way short,... More

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See 3 more reviews by MarkH1964London for London
langham08, Manager at Chuan Spa, responded to this review
9 August 2011

Thank you for taking the time to provide valuable feedback on your Chuan Spa experience and please accept my sincere apologies for any inconvenience caused. We are putting measures in place to ensure that this situation does not repeat itself. If you would like to discuss this further please do contact me at katie.henry@chuanspa.com or call 020 7973 7550. Kind... More

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