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All 38 Stoke-on-Trent Attractions »

Waterworld

Festival Park | Hanley, ST1 5PU, England
01782 205747
Website
Thumbs up for Waterworld, visit us again and again
A tropical oasis at Waterworld
Hold on tight at Waterworld
Spills at Waterworld
21 visitor photos
Ranked #22 of 35 attractions in Stoke-on-Trent
3.0 of 5 stars 186 Reviews
Type: Water Parks
Owner description: Water World is the UK's number one Tropical Indoor Aqua Park. The Facility is built around a wave pool with slides, rides, flumes and features...... more » Owner description: Water World is the UK's number one Tropical Indoor Aqua Park. The Facility is built around a wave pool with slides, rides, flumes and features available. There is plenty to do for all ages, weak and strong swimmers. Waterworld attracts over 400,000 visitors a year making it a leading visitor attraction in North Staffordshire. « less
Useful Information: Activities for older children, Activities for young children
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186 reviews from our community

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Date Rating
Coventry, United Kingdom
Reviewer
3 reviews 3 reviews
“OK, Kids loved it though”
3 of 5 stars Reviewed 20 May 2012

We travelled from Coventry with 3 Adults and 5 Boys for my sons 11th birthday. Yes the place is looking tired and a bit grubby round the edges. I lasted 1hr in the water and as there wasn't any where to actually swim I changed and sat and people watched. After 21/2 hours I dragged the boys & the 2... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Great Time”
4 of 5 stars Reviewed 13 May 2012

We all had a wonderful time and can't wait to go back! The assistant on the desk found the cheapest option for us, which was very helpful! The children loved all the rides, especially Space Bowl! Queues were quite long but moved quite quickly and it was well worth the wait! More

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Kelly Mountford, Manager at Waterworld, responded to this review
16 May 2012

Dear guest, Thank you for your comments and we hope to see you again soon. Our reception staff are very helpful and will always work out the best deal available for you. More

Stoke-on-Trent, United Kingdom
1 review
“dirty needs updating”
2 of 5 stars Reviewed 9 May 2012

this place has not changed much since it first opened. Certain areas looking tired and poor attention to detail on repairs and cleaning. Toilets and changing rooms dirty even at opening time. My 7 year old loves it here, I think its grotty. Needs revamp, pretty expensive too! More

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Kelly Mountford, Manager at Waterworld, responded to this review
16 May 2012

Dear guest, Our facilities are more than 20 years old. They are beginning to look tired we agree, we are in the process of updating our facilities as we speak. Unfortunately to do this in one go would cost millions of pounds that we do not have spare due to being privately owned by a local businessman. We hope that... More

Stafford, United Kingdom
Senior Contributor
21 reviews 21 reviews
Reviews in 8 cities Reviews in 8 cities
31 helpful votes 31 helpful votes
“Been to better”
3 of 5 stars Reviewed 4 May 2012

have only been a couple of times in all the years its been open but there are better out there ok for Stoke I suppose. More

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Kelly Mountford, Manager at Waterworld, responded to this review
16 May 2012

Dear guest, I wish that I was able to make Waterworld a more enjoyable experience for you and hopefully persuade you that we are the best in the Uk however if you do not elaborate on why we did not meet your expectations I can not make improvements. We hope that you visit us again soon More

Bedford, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Best in the UK”
4 of 5 stars Reviewed 3 May 2012

Visited Wednesday 2nd May and had an excellent time using the pool and water slides. Loved the slide on the rubber ring and the space bowl. A few things on the downside though; the waves did not appear to be in operation, and the rubber ring ride and multislide were not operational at the same time which appeared to be... More

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Kelly Mountford, Manager at Waterworld, responded to this review
16 May 2012

Dear guest, Thank you for your comments. During off peak periods we are really quiet. We are able to allow our guests as much time in the aqua park as possible and there are no queues for any of the rides. Because we are so quiet we do not require as many lifeguards. We made the decision that it is... More

Manchester
Senior Contributor
29 reviews 29 reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
“Only went due to having 2 for 1 vouchers”
3 of 5 stars Reviewed 29 April 2012

We all enjoyed the day here, but as we used discount vouchers we couldn't go in till 12pm. We found the changing rooms small, with no specific family changing area. Something for all ages. It said on the web site that the outdoor pool was open but it was not. Could be improved by 1. Free locker use 2. Larger... More

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Kelly Mountford, Manager at Waterworld, responded to this review
30 April 2012

Dear guest, Your comment about the the changing rooms being too small with little family changing suprises me. Our customers often comment on how family friendly our changing facilities are. We have over 1000 lockers located in our changing area, more than 70 individual private cubicles, 15 large family cubicles spread throughout the whole changing rooms, a male and female... More

Stoke-on-Trent, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
“needs refurb”
3 of 5 stars Reviewed 22 April 2012

C hanging rooms were good,but didnt expect to have to pay for lockers. Slides and decor need updating or cleaning More

Was this review helpful? Yes
Kelly Mountford, Manager at Waterworld, responded to this review
30 April 2012

Dear guest, we are happy that the changing rooms met your expectations. We constantly update our decor and are in the process of reburbishing our slides at the moment. We are sorry that we have no choice but to charge for the use of lockers. This also frustrates us as we wish that we didnt have to either but for... More

Stoke-on-Trent
1 review
2 helpful votes 2 helpful votes
“Excellent”
5 of 5 stars Reviewed 16 April 2012
2
people found this review helpful

I went to water world with my friend, and i really enjoyed the day. The rides were great and the staff members were really nice. The food at water's edge was also really nice. Nice fast service and not to expensive. I have no complaints about my day, it was really fun and my favourite ride was the spacebowl. I... More

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Kelly Mountford, Manager at Waterworld, responded to this review
30 April 2012

Dear guest, Thank you for your comments and we look forward to seeing you again soon! please check our website for special offers :) More

Stoke-on-Trent, United Kingdom
Contributor
20 reviews 20 reviews
2 helpful votes 2 helpful votes
“Swim with kids”
4 of 5 stars Reviewed 15 April 2012

Kids thoroughly enjoyed waterworld and it was nice being able to sit and have a coffee and relax just watching the kids wear themselves out! More

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Kelly Mountford, Manager at Waterworld, responded to this review
30 April 2012

Dear guest, Thank you for your comments and we look forward to seeing you again soon! please check our website for special offers :) More

Stoke-on-Trent, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
“Loads of fun”
4 of 5 stars Reviewed 15 April 2012

It's got it all, the fun factor and plenty of attractions, chutes and rides, really good for people and children of all ages, food and drink, places to chill and enjoy More

Was this review helpful? Yes
Kelly Mountford, Manager at Waterworld, responded to this review
30 April 2012

Dear guest, Thank you for your comments and we look forward to seeing you again soon! please check our website for special offers :) More

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