the station is an old victorian structure.the facilities are not bad considering and the display boards are excellent. the is cafe pumpkin on site where you can get 20% discount if you have a bitecard,which saved a fair bit.Service was ok, but nothing brilliant More

Every good main line railway station should have a good restaurant, clean toilets, efficient ticket office and associated ticket machines which work. Quick acces to taxis, buses, or coach, and nearby hotel. Stoke on Trent station had all of these facilities, as I found when arriving on a London Midland train from Euston via Northampton. I travelled first class which... More

Very efficient staff and helpful. Not travelled by train for quite considerable time. More

The Station is just like many other Virgin stations, but whenever I have needed them I have found the Staff friendly and helpful. More

Small station only 3 platforms but very good services to london birmingham and manchester. 2 trains an hour to crewe good conecting services from crewe to the north of england and scotland More

As with many railway stations Stoke has been modernized, but NR has maintained the lovely overall roof and much of the old station's character. worth a few hours trainspotting or at least a few minutes look around if you are not interested in the trains. More

old victorian station, very clean, staff are friendly enough. cafe at the station is a bit pricey, had med tea £1.80 but nice and clean. More

Nice clean station well run good staff very helpful More

The concourse area is large and bright, and the toilets much better since they've been modernised, the 1st class lounge is excellent but there is a lack of standard waiting rooms. More