The crystal was well displayed and very beautiful. I didn't like the fact that some items in the store were made in China! More

Well worth the stop. Very informative and a great experience More

This tour was suprisingly interesting.Even the kids (10 and 11) were captivated by the whole thing.The guides were really good and the craftsmen were chatty and very good with the kids.I would recommend this to anybody visiting Waterford More

See these fantastic craftsman at work, unbelievable! More

My son and I were in Ireland on a vacation in May 2012 and decided to take a Paddy Wagon Coach Tour to see the Rock of Cashel. The tour started with a trip to see the Waterford Crystal Factory. In 2009 I had heard that the factory was closing so I was surprised to hear of this tour. It... More

We went on the tour with Sean, who was charming and funny and very knowledgable. The tour was interesting and you get to see all the parts of the process to making the crystal, as well as getting to see some special items, such as the queens jubilee chalice being made. We had our baby with us who got to... More

Waterford Crystal was always a happy memory of a holiday when I was 9 yrs old in the 70's, and it didn't let me down this time either. It was early morning and the sightseers had not yet crowded in, we, my husband and I, went on a tour of the factory with Dermot (? sorry if I've got it... More

Good tour quick and to the point and got a good deal on a beautiful crystal vase More

Very informative. During the tour, we visited all areas of production and were able to watch the craftsman at work. In addition, the workers interacted with us and welcomed questions. More