The long slow decline of Waterford Crystal has sadly ended. The heavy, traditional hand-crafted lead crystal hasn't been made for awhile (other than on the tours), in favor of the more mass marketable, lighter, shallow-cut work, much of which was not made in Waterford. The cost of competing with other crystal manufacturers and Crate and Barrel. The in-house movie showing... more

Nice crystal items shop. Unfortunately the factory was the main reason of the visit. more

Don't bother going to the Waterford Crystal Vistors Centre unless you solely want to shop. Waterford Crystal is another victim of the world recession, having been bought out by a New York City based firm that days after acquiring Waterford Crystal fired all of the craftsmen and shut down operations. The people at the reception desk didn't know much as... more

This tour was surprisingly good-it was on our list of things to do in Ireland, but did not know what to expect. It is rather pricey, 9 euros per person, but we had a buy one, get one free from a discount book, and they gave us the senior rate of 7.50 euros. They have a large, free parking lot... more

My family and I just made a trip to Ireland and the Waterford Crystal Factory was on our list of things to do...I am so glad we did! Usually you think of factory tours being somewhat boring...BUT THIS was very very interesting! I have a few pieces of Waterford Crystal that I got when I got married and I always... more

Being a G.R.I.T.S. gal (girls raised in the South), I have the requisite penchant for fine china, crystal and sterling flatware. The Waterford showroom was astonishing. Just to see all that crystal in one place. It was gorgeous! The tour was also quite fascinating and well worth the expensive (to me, anyway) admission price. Did you know there are no... more

Took the guided tour here and have a new found appreciation for crystal. Watched the glass being blown, handles being put on, etches being made and rare items being made. Learned quite a bit about the process. It was neat to see it hands on and see the workers working. Free engraving for anything purchased that day. Our engraver helped... more

I visited the Waterford Crystal Visitor Centre in May 2008. The overall impression is that it is an interesting tour in were you will have the chance to see, how some world famous trofees are done and how the different crystal products are made. Some of the workers has to have more than 10 years of experience before the are... more

After waiting a lifetime to visit Waterford Crystal, longing to have a piece of their beautiful handcrafted glass as a souvenir of the trip, we feel cheated. My sister unpacked the "Chloe" vase to find a sticker on the base saying "made in Poland"! Yes, it is a nice piece of lead crystal but we travelled a long way, and... more