Buses only every thirty minutes and when one arrived it was difficult to get seat upstairs. Courier advised route had changed and last four buses did not complete full tour. We were left stranded at Trevi fountain and had to complete journey back to hotel on public transport. More

We bought a two day ticket and although we managed to eventually get on the top deck on the first day, the audio didn't work and wasn't in sync with our surroundings.The second day was a disaster.The first bus didn't even stop because it was full,but we (husband and I) along with several irate Americans managed to stop the second... More

What a waste of time and money. Waited for 40 mins and when the bus came we were told it was full. Asked for a refund but no chance. We wanted to go to the Vatacan so we got on downstairs and had to stand. After that we used public transport. AVOID CIAO ROMA AT ALL COSTS. More

What a terrible waste of money! Buses weren't on time. People waiting at the bus stop often couldn't get on the bus because the bus was too full. Other bus services were much more regular. Headsets for audio often didn't work. If you are fit and healthy FORGET hop on hop off buses in Rome. We found it quicker to... More

Rome has so much to see around every corner, waiting for this bus for 1hr and 10 minutes was my biggest regret while on vacation, I would have rather walked! We paid 36eur for 2 people and the brochure stated that it ran every 30 minutes and the picture shows you a double decker with the top deck open. We... More

great way to see the sights, we went round once then on 2nd lap (and again on next day) got off to see more of the attractions More

Has got tobe be worst hopon bus in Rome. We didn't check here before we paid €28 for 2 days. The problem is that they have no buses so you wait for 45 minutes and waste time. Other buses run twice as ofte, like Roma Cristiana or Sightseeing Roma. The headphone plugs mostly don't work either. Stay off the Ciao! More

We used this service over 2 days, and wished at the end that we'd gone with CitySightseeing (the Red Bus, which we used successfully in Glasgow, York & Liverpool). Ciao Roma suffers from poor customer service - ticket seller/host on the bus off-hand, and sometimes rude - poor commentary, in that it often didn't line up with the attraction being... More

Excellent buses with working commentary which were very enjoyable to just take in the sites of Rome while getting our bearings and then hopping on and off through the days to where we wanted to see. More