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All 155 Reykjavik Attractions »

Iceland Excursions - Gray Line Iceland

Hafnarstraeti 20, Reykjavik 101, Iceland
+354 540 1313
Ranked #32 of 99 tours in Reykjavik
4.0 of 5 stars 51 Reviews
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Type: Tours
Useful Information: Activities for older children
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51 reviews from our community

Visitor rating
    29
    13
    3
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    3
Date Rating
New York City, New York
2 reviews
5 of 5 stars Reviewed 3 May 2012

I booked three tours with them along with a shuttle bus from the airport. The staff at the office and the tour guides were knowledgeable, friendly and extremely helpful. The drivers are also friendly and extremely helpful (you'd think with all that driving they'd be grouchy, but they never were). I booked the Viking Horse and Golden Circle, the South... More

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London, United Kingdom
Top Contributor
93 reviews 93 reviews
Reviews in 41 cities Reviews in 41 cities
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed 2 May 2012
1
person found this review helpful

We booked three tours through this company from england. Negatives: (they sub contract!) 1) We booked a trip to the blue lagoon with these guys, the coach broke down whilst we were travelling to it and the we had to pay extra to get into the lagoon! this was not clear on their marketing from England, don't bother, cheaper tours... More

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See 4 more reviews by istanbultrip059 for Reykjavik
IcelandExcursions, Public Relations Manager at Iceland Excursions - Gray Line Iceland, responded to this review
11 May 2012

Dear istanbultrip059, It is unfortunate to hear that despite our new equipment being one of the youngest fleet of coaches in Iceland, you experienced a delay. We understand that waiting for replacement vehicle can be inconvenient and we apologize for that. It is regrettable that you were not aware of the need to pay the entrance fee at The Blue... More

Pontypridd, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 21 April 2012

We have just returned from a week in Iceland and used Iceland Excursions for our airport transfers and for a sightseeing trip of the Greater Reykjavik Area. We provided them with our flight details and when we arrived at at Keflavik's excellent airport there was an Iceland Excursions desk right in front of us in arrivals. The pleasant man at... More

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See 6 more reviews by DeenEllFawd for Reykjavik
IcelandExcursions, Public Relations Manager at Iceland Excursions - Gray Line Iceland, responded to this review
23 April 2012

Dear DeenEllFawd, Thank you for your nice review on our tours and services. It is always encouraging for us to receive comments and feedback from our passengers in order to maintain a high standard of service. Please note that we´ve set up a page here on Tripadvisor especially for Airport Express. You´re welcome to post any questions and/or reviews concerning... More

Exeter, United Kingdom
Contributor
17 reviews 17 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 15 April 2012

We booked the Northern Light tour about 6pm that night to leave town at 8.30pm. Efficiently picked up and then down to the Grayline office to get our tickets and board the coach to take us out to see the lights. People complaining about having to get their tickets but didn't really see why. We had come well prepared in... More

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See 11 more reviews by TheFabFour18 for Reykjavik
waltham cross
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 April 2012

We have just returned from a 4 night stay in Reykjavik and had booked airport transfers, the Blue Lagoon & Golden Circle trip, Northern Lights and Whale watching through Iceland Excursions before we went. Naturally, I was a little apprehensive about how it would all work out but all our trips ran smoothly and were very well organised. The Northern... More

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See 2 more reviews by isla87 for Reykjavik
Lausanne, Vaud, Switzerland
Senior Contributor
38 reviews 38 reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 April 2012

I went to Iceland just recently with my husband and a couple of friends, we took three tours from this agent: The Blue Lagoon, Golden Circle Classic and Northern Light Mystery Tour. I can say that I am highly satisfied with their service. The staff are very friendly and professional, for our Golden Circle Classic tour, we visited few additional... More

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See 4 more reviews by Primaully W for Reykjavik
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 25 March 2012
1
person found this review helpful

Last October took the northern light excursion. The allowed a toddler on the bus who screamed the entire time. Four hours trapped with a kid crying. The tour started at 9 pm there should bevsonevkind if age minimum. Awful. Heading back this month was purchasing my tours and bought taste of the saga. Went on and planned the rest of... More

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See 3 more reviews by Erinannie74 for Reykjavik
IcelandExcursions, Public Relations Manager at Iceland Excursions - Gray Line Iceland, responded to this review
27 March 2012

Dear Erinannie74, Thank you for your review, your input is very valuable to us. It´s regrettable to hear, however, that you had such an unfortunate experience with us. We consider ourselves to be a very family friendly company by offering children and teenagers tours free of charge or with a discount as well as lending out children´s seats free of... More

Boston, Massachusetts
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 18 March 2012

Great tour. Did the major areas in an afternoon. I wanted to see how the main attractions of Iceland looked in the winter. Worth it. More

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See 8 more reviews by srodday for Reykjavik
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 March 2012

Went on the golden circle afternoon tour and on the northern lights experience. Booked it that day just before heading off which was nice and the people were very helpful. The tour buses were very clean and comfortable. The tour operators and bus drivers were all very nice and informative all the time. Including some nice little bits of comedy... More

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See 2 more reviews by Glparton for Reykjavik
Newbury
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 12 March 2012

We have a 14 month old daughter and taking her in tow to look for the northern lights was a challenge. The weather was quite bleak when it was not clear. We saw the Norther lights outside Kefelevik airport as the tour had taken a toilet break. We decided that since we saw what we went to Iceland for and... More

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