I was treated by my family to a pamper at Clarice House Ipswich. The lounge area in the beauty area was dirty, cobwebs in the corners of the ceiling and around the curtains. I was having a pedicure so pointed this out to the beauty girl to which she replied, "oh no one usually looks up at that!" The food... More

Was given a Spa /Massage day voucher as a birthday present and chose to utilise it a Clarice House this week. Looking at previous reviews it seems you either have a very good day or very bad day due to customer service issues. Not sure if going on a quieter Monday had any bearing but pleased to report that our... More

Its a clean spa and big enough even when busy not to feel like there are too many people there. I would also try to get a deal as if you pay full price you may be disappointed. The food was lovely and about priced right... Overall a lovely day, the only down side was that on arrival it was... More

Booked in for a full body massage with my partner. We're promised a joint massage in same room but when we arrived were told this had not been booked so had to wait for a double room. This was then just off the reception, lovely room, but no relaxing music and could hear the workmen outside and the reception staff... More

Surely all the people who have complained must have been to a different place! We have just returned from a de-stress day and it was wonderful. Everyone was very friendly and we had a lovely welcome meeting with Dallas who also showed us around, at no time were we pressured into booking extra treatments or products etc. After spending the... More

Was bought a spa day as a present - felt like I was treated like a herd of cattle - no individual attention - everyone had same treatments at same time - would not swap any treatment I didnt want - FORGOT my pedicure and was left waiting for 45 minutes - no apology (they said my beautician had gone... More

I went within a group booking of 14 ladies on a weekday. Unfortunately because it was a group booking we were not supplied with robes or slippers ( and paid ALOT more for the day) so please be aware of this and try to book 2for1s for a better price. Although the checking in process wasn't very speedy and it... More

Had a female party of 10. Was booked 6 months prior to going, the setting was lovely, the pool was nice and changing area etc.... but we had a spa day which included facial and manicure, which I now realise we were charged rather alot for what we got. We heard the girls talking that alot of staff had phoned... More

I have been a member of claris house for sometime and it is a lovely relaxing atmosphere and the staff helpful and friendly. Restaurant food is fab and not too pricey. I love coming and my only gripe is that the beds need some cushions !