Cyclexperience
Cyclexperience
5
9:30 AM - 5:30 PM
Monday
9:30 AM - 5:30 PM
Tuesday
9:30 AM - 5:30 PM
Wednesday
9:30 AM - 5:30 PM
Thursday
9:30 AM - 5:30 PM
Friday
9:30 AM - 5:30 PM
Saturday
9:30 AM - 5:30 PM
Sunday
9:30 AM - 5:30 PM
About
Welcome to Cyclexperience Brockenhurst, the most prominent cycling rental and retail hub of the New Forest! You can reach us directly by road or rail, before we send you on one of our suggested routes. Jump on a 'Bike to Beaulieu', go down to the 'Ornamental Woods', visit 'Burley on your Backside' try a tandem for two on the 'Lyndhurst Loop' or take an Electric Bike to the 'Seaside Ride'. Try our FREE GPS cycling app or take one of our free route maps in store. There are over 100 miles of off-road, gravel forest cycling tracks to explore so you are bound to spot some of our favourite characters...Ponies, donkeys, deer, cows and pigs roaming free. Follow in our tyre tracks and make your first exploration into the Forest, just as we did 30 years ago! Session hire rates start from £24 for adults and £10 for kids, with helmets, lock, toolkit and friendly advice all included!
Duration: More than 3 hours
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  • gregdeery
    Witham, United Kingdom87 contributions
    5.0 of 5 bubbles
    A great day out
    Brilliant Experience. The member of staff was exceptionally helpful and friendly. The bikes were good quality and we had a sturdy lock and puncture repair outfit as well as helmets. The paper map provided enabled us to use the Wayfarer posts with ease. A great way to see the New Forest and a very good company with which to do it. Highly recommended
    Hello Greg Really appreciate your super 5 star review following your New Forest visit this week. Really pleased you found our service and bikes to a high standard and enjoyed your day out. Thanks for visiting, hope to see you again soon. All the best Jon & Team
    Written 23 March 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited March 2023
    Travelled as a couple
    Written 22 March 2023
  • Livi99
    Diss, United Kingdom10 contributions
    5.0 of 5 bubbles
    Great experience on wheels
    Brilliant! Good, solid and reliable bikes for oldies! We’re in our 70s. Very helpful staff. We were recommended a route by owners which was varied and easily manageable. Stunning scenery… open heath with ponies, forest and a pub break (mind the hill). Choose a good weather day. Ours was ideal. Cool but sunny. I’d come again.
    Hi Livi99 Thank you for sharing your great feedback and lovely photos after your recent rental from our New Forest centre. Nice to hear you enjoyed all aspects of your visit and had an enjoyable day out. Hopefully you'll get another chance to ride with us again. Thanks for the 5 star rating! Jon
    Written 30 April 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited April 2023
    Travelled with friends
    Written 25 April 2023
  • Eve S
    2 contributions
    5.0 of 5 bubbles
    Fantastic experience for the work team!
    I booked Cyclexperience on behalf of my work team while organising their off-site trip for 24 people this May 2023. Jon from CycleX was a delight to deal with, so helpful and informative. Our team had a brilliant experience, such a scenic route. I would highly recommend to all looking to book. Great value for money and such a beautiful area to cycle through. What could be better! - Eve
    Hi Eve Thank you for your brilliant review, glad we could look after the group for their afternoon ride last week. Thanks for assisting us with great communication & height info. Really appreciate your positive feedback....Hopefully you'll get a chance to visit us Warm wishes Jon
    Written 22 May 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited May 2023
    Travelled on business
    Written 18 May 2023
  • Angela M
    Newcastle upon Tyne, United Kingdom10 contributions
    5.0 of 5 bubbles
    Great day out
    Very helpful and friendly staff. All was very well organised, even on a very busy sunny bank holiday weekend. Quality bikes with helmets and rucksack with puncture kit provided free (luckily not needed!) We had electric bikes and a tandem and had a lovely few hours following the route provided, almost all off road.
    Hi Angela Thanks for visiting us on the busiest day of the year so far! Great to hear you found our service friendly and efficient. Thank you for taking the time to review your experience See you again soon hopefully All the best, Jon & Team
    Written 1 June 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited May 2023
    Written 28 May 2023
  • Reesy10
    Eastleigh, United Kingdom40 contributions
    5.0 of 5 bubbles
    Tandem adventures
    4 of us hired 2 tandems for the day! Such great fun 🤣 pick up and drop off were really quick and easy and the staff were really helpful. The Cycle experience app for routes you can download is great and we didn’t get lost … which is unusual! Wld highly recommend… lots of pubs and scenery on route. Very reasonable price for a whole day hire.
    Hi Reesy10 Thank you for leaving a brilliant review after renting some tandems from us last week. Good to hear you had a fun day, found the navigation app handy and that we offered good value for money! Hopefully you'll visit us in Brockenhurst again soon. Best wishes Jon
    Written 5 June 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited June 2023
    Travelled with friends
    Written 4 June 2023
  • Leeleggs
    Reading, United Kingdom133 contributions
    5.0 of 5 bubbles
    Exactly as it says on the tin.
    Excellent service. Great app for the map. Phone holder provided at no extra charge. We did the 23 mile route to the sea. Most was not on a road. Very enjoyable and exactly as described. Highly recommended.
    Hi Lee Really appreciate that you took a moment to leave such a nice review after visiting our hire centre in Brockenhurst . Glad the team looked after you and the app helped you explore the area include the beautiful coastline. Thanks for recommending Cyclexperience to other visitors. Hope to see you again in the future. Kind regards Jon
    Written 6 June 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited June 2023
    Travelled as a couple
    Written 5 June 2023
  • 930viviennep
    2 contributions
    5.0 of 5 bubbles
    Overall, really positive
    Excellent cycling experience. App worked well. Map hard copy useful too. Ebike was fine. Delightful cycle thru forests and a few roads. Staff were extremely helpful with some lost personal items of mine. One recommendation would be to fit bikes with panniers rather than use backpacks
    Hi Vivien Thank you for visiting twice this week to rent an ebike, glad you had a nice time & the team helped you recover the lost items. With some notice we cane fit pannier racks to some of our bikes, but generally provide the rucksack. Kind regards & thanks for your 5 star review. Jon & Team
    Written 11 June 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited June 2023
    Travelled solo
    Written 7 June 2023
  • Nick M
    18 contributions
    5.0 of 5 bubbles
    Superb service and great value
    I was amazed how easy it was to hire a bike for three days. The staff were friendly and helpful and the bike was delivered to my campsite 20 minutes after I’d ordered it. It was also collected 20 minutes after I’d called to say I’d finished on the last day. The bike was great to ride and the hire charge very good value. I highly recommend this business!
    Hi Nick Thank you for your great 5 star review following you 3 day rental from us last week. I have to say you we're very lucky we could get the bike to your campsite so promptly, normally we'll require around 48 hours notice, subject to availability & staffing. We're trying to work with the campsites located in and around Brockenhurst to provide a smooth & secure service for their campers. Thanks for renting from us, enjoy your summer. Best wishes Jon & Team
    Written 11 June 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited June 2023
    Travelled as a couple
    Written 8 June 2023
  • Nigel B
    West Palm Beach, Florida16 contributions
    5.0 of 5 bubbles
    Great run Business
    Friendly and efficient staff that went out of their way to provide great customer service. An example is as follows: My wife’s own E bike ( not rented) played up halfway through my 4 days rental of an E Bike from them. Without hesitation they offered to take a look at it and 30 mins later it was fixed FOC. Turns out the bike ( originally purchased from Halfords 2 years ago ) hadn’t been assembled very well at the bottom bracket and has worked loose meaning the e motor sensor was unstable. Moral of the story is clearly ‘dont buy from Halfords but from a family owned Business like Cycle Experience in Brockenhurst. Thank you
    Hi Nigel Thank you so much for your kind review, glad the workshop guys got you out of a jam & ensured your wife could keep on riding. Thanks for your kind words, as a family business, we really value & need people's positive feedback. Warm wishes from the whole team All the best Jon
    Written 25 June 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited June 2023
    Travelled as a couple
    Written 24 June 2023
  • Graham
    Exeter, United Kingdom1 contribution
    5.0 of 5 bubbles
    Excellent service and lovely ride for lunch.
    Excellent and straight forward service from the start. Bikes sized and helmets fitted we were away with spare inner tubes, puncture repair kit and multi tool just in case (only used the multi tool to adjust a seat position part way round). Good map supplied and lovely ride to The Oak at Bank for lunch. Great time had by all six of us.
    Hi Graham Thanks for leaving a great 5 star review after visiting us yesterday. Glad you had a good time & I think you dodged the showers in the afternoon! Hopefully you'll get another chance to visit us, Kind wishes Jon
    Written 4 July 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Travelled with friends
    Written 3 July 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

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5.0
5.0 of 5 bubbles1,210 reviews
Excellent
1,064
Very good
105
Average
27
Poor
7
Terrible
7

Lynn B
Exeter, UK22 contributions
5.0 of 5 bubbles
Mar 2024 • Couples
We hired E-bikes, a first for us! And we are converts! The staff were well organised and explained everything very clearly. There were plenty of bikes in all sizes and in good shape. We did the Beaulieu route, about 22 miles, taking in forest gravel tracks, some roads, heathland, the river and Beaulieu and Bucklers Hard. It was easy to follow the way-markers and route map. It was a great day and I would definintely recommend Cyclexperience.
Written 9 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Izzy_Lynn Thank you for visiting us last week, really cool to hear that you enjoyed your ebike ride to Beaulieu. Thanks for leaving such a glowing detailed review after you visit. See you again soon Jon & Team
Written 11 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Chris S
3 contributions
5.0 of 5 bubbles
Mar 2024 • Couples
Excellent service - great bikes, very friendly, very easy to organise. Highly recommended! The centre is easily located next to the train station and team are very helpful.
Written 4 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Chris Many thanks for leaving such a fantastic review after you visit to us in Brockenhurst recently. Great to hear that you had a great time. Please visit again soon Thanks Jon & Team
Written 5 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Laura E
3 contributions
5.0 of 5 bubbles
Mar 2024 • Family
Friendly staff , helpful over phone and in person , good quality bikes, helmets, great advice on trails to do. Thank you.
Written 3 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Laura Great review, short and sweet! Thanks for visiting, hopefully we'll see you later in the year. Warm wishes Jon
Written 5 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

martind9772015
Bradley Stoke, UK2 contributions
5.0 of 5 bubbles
Feb 2024 • Couples
Really friendly helpful team at Cyclexperience, gave us some pointers to help us choose what route to take (and some pronunciation tips) - it’s a good base location with a variety of choices. We went on the Beaulieu loop, which has a nice variety of environments as you travel round.
Written 17 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Martin Thanks for visiting our New Forest centre a few weeks ago, great to hear the hire team gave you plenty of advice to make sure you had a decent day out. Beaulieu is such a nice route. Thank you for your 5 star review. All the best Jon & Team
Written 5 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Traveller5744
2 contributions
5.0 of 5 bubbles
Jan 2024 • Couples
Great people, great service, great App, great routes . Could not fault anything, will definitely be back!
Written 19 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Traveller5744 Thank you for renting from our New Forest centre in Brockenhurst. Great to hear you had a good day out riding to Burley. Thanks for you positive feedback about our team, service and app. Hopefully we'll see you again later in the year. Cheers Jon
Written 21 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

erin f
1 contribution
5.0 of 5 bubbles
Jan 2024 • Solo
Cycling solo through the New Forest was beautiful and serene. I only saw a few people out and about but as a female traveler I felt safe. It app was much more helpful than the map and I was glad I had it. All of the employees were helpful, kind and got me out on my ride quickly. I did the ornamental road with a quick side trip to see the night wood oak. In all I did 20 miles. I would highly recommend this to anyone who likes to get out, cycle and be in the peaceful countryside.
Written 14 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Erin Thanks for visiting us in Brockenhurst this week. Really nice to hear you enjoyed your winter ride out on the forest tracks. Glad the hire team looked after you so well, thanks for the kind feedback & 5 star review! Hopefully you'll get another chance to visit the New Forest. All the best Jon
Written 14 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Hazel D
1 contribution
5.0 of 5 bubbles
Jan 2024 • Family
Super customer service, good quality bikes (we had a local delivery of two mountain bikes, a tag-along for our six year old and a trailer for our three year old, and had a fabulous time). Also v friendly, helpful and quick when we got a puncture and needed a rescue… we were back on the road in half an hour!
Written 6 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Hazel Really glad we could accommodate your New Year family break in Sway, nice to hear you enjoyed yourselves. Many thanks for leaving such a super nice review, a great way for us to start 2024. Hope you'll visit the New Forest again when there is less mud! All the best Jon, & Team
Written 7 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Chan B
2 contributions
5.0 of 5 bubbles
Dec 2023 • Family
Had amazing service, all very polite and helpful. Had the bikes for 1.5 hours and found it was plenty fir us. Bikes and child carriage were in really good condition and clean.
Written 30 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Chanb Thank you for your great review. Nice to hear you enjoyed your short ride around the forest tracks. Really appreciate your kind feedback about the high level of service the team gave you. Hope you'll visit again soon. Best wishes & happy new year Jon & Team
Written 31 December 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Linda G
4 contributions
5.0 of 5 bubbles
Dec 2023 • Solo
I hadn’t ridden a bike for 64 years so I was a bit nervous. I was well looked after and Ollie even lifted the bike into the car for me as I wanted to try totally off road. They were very encouraging and I did it.
Written 7 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Linda What a lovely review to read, really pleased to hear we were able to help you rediscover cycling, after such an extended break. Glad that Ollie assisted you so well Thanks for a brilliant review. All the best , Jon & Team
Written 11 December 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Linda G
12 contributions
5.0 of 5 bubbles
Nov 2023 • Friends
Lovely comfortable bikes, in a great position for exploring the New Forest.
Friendly staff and a good variety of bikes for all ages and abilities.
Written 11 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Linda Thanks for sharing such positive feedback and great photos after your visit to us in the New Forest last week. Really nice to hear you enjoyed your day out on the woodland tracks. Warm wishes from the whole team, please visit again soon. Jon
Written 13 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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CYCLEXPERIENCE: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Cyclexperience