We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 2 Horley Attractions »

Milestones Tours

Beulah Court, Albert Road, Horley, England
0845 678 56 56
Got a photo?
Add it.
Ranked #1 of 1 tours in Horley
4.5 of 5 stars 27 Reviews
Type: Tours
Update attraction details
Write a Review

27 reviews from our community

Visitor rating
    18
    6
    1
    1
    1
Date Rating
Scotland
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 14 May 2012

The service afforded me by this travel company is the worst I have ever encountered. We wanted to book a family holiday and take the tour from San Diego to San Francisco. The problem arose when we wanted flights to Heathrow from our regional airport. The BA flights we were offered would have got us in one hour prior to... More

Was this review helpful? Yes
Lincolnshire
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 25 March 2012
1
person found this review helpful

We have just returned from the Eco Holiday to Costa Rica which we booked along with two friends with Milestones Tours. From the initial booking we received nothing but a friendly efficient service. The door to door service is well organised, our drivers were very good and so smart. Our two tour guides in Costa Rica,Cesar & Danny were excellent,... More

Was this review helpful? Yes
Binfield, Berkshire
Senior Contributor
30 reviews 30 reviews
Reviews in 24 cities Reviews in 24 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 10 November 2011
2
people found this review helpful

Have never used a tour company before but Milestones exceeded our expectations. We have just returned from South Africa with them and evrything worked out perfectly. Taxis turned up on time. Guides arrived on time confirming details the night before. Could not have been better organised. Very impressed will use them again.

Was this review helpful? Yes
Debbie Pullum, Customer Relations at Milestones Tours, responded to this review
12 December 2011

We would like to thank you for taking the time to leave us your feedback. It is very pleasing to read that Milestones exceeded your expectations, being the first escorted tour operator that you have used. Our inside knowledge enables us to create perfectly planned itineraries, with included excursions and sightseeing helping to ensure that you don't miss any hidden... More

Merseyside, UK
Contributor
20 reviews 20 reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 18 October 2011
2
people found this review helpful

I would not recommend Milestones unfortunately. From start to finish they have been unprofessional and personally I think they missold the tour that we have recently undertaken with them in Costa Rica. I say with them, but in reality the tour was sub-contracted to a sub-contractor to another sub-contractor, a local Costa Rican firm called Swiss Travel. Whilst the tour... More

Was this review helpful? Yes
Blackpool, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 21 July 2011
3
people found this review helpful

My husband and I recently sampled Milestones -Best of Turkey Tour. From the door to door pickup to the airport at the beginning to the end of the trip we had the most wonderful time. The sights, scenery,hotels,food, and coach could not be faulted. Our charismatic tour guide Charlyan worked really hard to ensure we were always comfortable and getting... More

Was this review helpful? Yes
Debbie Pullum, Customer Relations at Milestones Tours, responded to this review
9 December 2011

Thank you for leaving us your feedback, it is wonderful to read that you had such a wonderful holiday. The Best of Turkey tour is a very popular tour with our clients, as it includes many sights and experiences of this fascinating country. Our extensive range of included sightseeing highlights, excursions and attraction entrances are designed to fully enhance your... More

Hailsham, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 July 2011
2
people found this review helpful

My husband and I booked a coach tour of Western USA through Milestones. We were unsure as to whether to book with them as everybody we spoke with had not heard of the organisation. However we took the decision, having checked that they were ABTA registered, to go ahead anyway. How glad we were. Our Personal Consultant could not have... More

Was this review helpful? Yes
Debbie Pullum, Customer Relations at Milestones Tours, responded to this review
9 December 2011

Milestones would like to thank you for leaving us your feedback on Trip Advisor. The company is a division of The Travel Corporation, which is family owned and renowned and trusted around the world for outstanding quality, service and financial stability. The Travel Corporation is comprised of over twenty-five of the finest travel and tourism brands. Our Personal Travel Consultants... More

Harrogate, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 July 2011
1
person found this review helpful

Have just returned (27/6/11)from "Best of Canadas West " Escorted tour operated by Trafalgar. As a first timers for this type of holiday we were a bit dubious,but needn't have worried, our fellow travellers from the Word over were quickly put at ease by Pauline or very knowledgable and pleasant Tour Boss, The Driver Vic (Wic, it's an in joke?)... More

Was this review helpful? Yes
Debbie Pullum, Customer Relations at Milestones Tours, responded to this review
9 December 2011

Thank you for taking the time to leave us your feedback on Trip Advisor. It is wonderful to read that you enjoyed your first ever escorted tour to Canada. Here at Milestones we package together what we feel are the most suitable holidays for our UK clients and we choose the best tours from all of our tour operators around... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 27 June 2011

Having relatives in New Zealand that we had never met we felt it was about time we made the trip to the other side of the world in order to see them. We chose the Milestones New Zealand Discoverer tour and have no regrets whatsoever. Our personal assistant, Stacey, was superb and organised everything for us. From the moment we... More

Was this review helpful? Yes
Debbie Pullum, Customer Relations at Milestones Tours, responded to this review
8 December 2011

Thank you for taking the time to comment on your New Zealand Discoverer Tour, it is wonderful reading that you had such a lovely holiday. Our Personal Travel Consultants are your one and only point of contact throughout your booking process and really help to make the whole experience first class. As they are highly trained, they try their best... More

Cambridge England
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 20 June 2011
1
person found this review helpful

After last years wonderful holiday with Milestones, we thought it would be difficult for them to repeat this on our holiday this time to China and the Yangtze, but they did. We would like to compliment Milestones on the door to door pick up service, which even excelled last year. Sarah our chauffeur was courteous, the car was immaculate, and... More

Was this review helpful? Yes
Debbie Pullum, Customer Relations at Milestones Tours, responded to this review
8 December 2011

Thank you for leaving us your feedback, following your tour to China. At Milestones our objective is for you to enjoy every aspect of your holiday experience and it is positive news that this objective has been met. It is always gratifying when we receive praise from our customers who have enjoyed the pre and post tour experience of the... More

Cambridgeshire
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 19 June 2011
4
people found this review helpful

The whole Milestones experience was excellent from booking to the end of the tour. We had never heard of Milestones before and are not regular coach tourists so we were entering the unknown a bit. One of the attractions of Milestones was that it offered door-to-door airport transfers saving us from the night-before hotel and hassle to get to the... More

Was this review helpful? Yes
Debbie Pullum, Customer relations at Milestones Tours, responded to this review
8 December 2011

We would like to thank you for taking the time to leave us your feedback. It is wonderful to read that you had such a fantastic experience on your Milestones tour, coach touring really is a great way to see the world while you sit back and enjoy all the sights. We take great pride in choosing the best itineraries... More

Travellers who viewed Milestones Tours also viewed

No photo provided
3.5 of 5 stars 13 Reviews
Horley, Surrey

Been to Milestones Tours? Share your experiences!

Write a Review Add Photos Add Videos

Owners: What's your side of the story?

If you own or manage Milestones Tours, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Manage your listing
See all sites
Cruise Critic

The ultimate cruise resource: cruise reviews, deals, news and advice.

SeatGuru

The world's most comprehensive source for airline seats, airline info, & in-flight amenities.

Family Vacation Critic

The best family holidays start here.

Get the #1 travel app FREE>>
Take TripAdvisor with you

Find 50 million reviews & opinions of hotels, things to do, restaurants and more

GET IT
Named "#1 Travel App" by Frommer's