I have brought my family to Disney's parks in California, Florida and Paris several times over the past 10 years. The US parks are fantastic, they really know how to create the MAGIC. However, Disneyland Paris is a disgraceful reflection of Disney’s customer service ethos. In general, I found their employees to be very rude, arrogant and disinterested in my... more

I know that I should not compare this park to the service and quality in the United States, but I must say that Disneyland Paris should invest in training their cast members to reflect the spirit and magic that Walt Disney would have imagined. Our family of four went to Disneyland Paris in November when there were no crowds due... more

Great time in a dreamland. yes it is expensive but the running costs are very high. My kids and I had a wonderful time at Disneyland paris. The staff godd do with a kick up the tail sometimes as they are not the happiest in the world. more

Just returned from a 3 night stay at one of the disney hotels. spent 3 full days at the parks and would do it all again. magical place at this time of year with all the xmas lights and the parades...........even had fake snow. don,t think we managed everything but did our best and seen and tried lots. best place... more

I am very disappointed that i have to write this complaint, but we were very unsatisfied with our stay at Santa Fe Hotel, Disneyland Paris from 6th November '09 to 8th Novemever '09. We went especially for our child's first birthday as we wanted it to be a special, magical day for him. There were numerous issus that arose over... more

Hi, just back from disneyland paris, we all loved it the atmosphere was amazing, hotel dead on, parades etc brilliatn couldn't fault it. But...did feel it was unbelievably commercialised the shops were wildly expensive ( though relatively empty) the food overpriced, though I know thats to be expected. My little girls are princess mad but the only way to get... more

Even my boy(9years) was a little bit disappointed. There is some attractions that you are allowed to enjoy, only if you have a specific height. I wonder for whom was built this park? If you say DISNEY, you are expect to meet all over the place the famous character, to interact with the children's...I don't know... to give them something(by... more

Went with easyjet got pre booked taxi from CDG Airport,stressfree way of doing it cost LESS than going on Disney bus for return journey with 2 kids 4 and 5 years old.Got to hotel SANTA FE in Disney Resort lunchtime on the Fri 25 Sept.Checked in charecters were in reception staff V friendly.Dumpped stuff and headed for park.Our park tickets... more

I have always dreamed of going to a Disney theme park. What a let down. The park was run down and dirty. The staff didn't have smiles on their faces. I was planning on going to America next and one of the main reasons was to visit the Disney parks - now Im not so sure. Shame. Magical it wasn't.... more