Newport Chocolates
Newport Chocolates
4.5
Monday
10:30 AM - 5:00 PM
Thursday
10:30 AM - 5:00 PM
Friday
10:30 AM - 5:00 PM
Saturday
10:30 AM - 5:00 PM
Sunday
10:30 AM - 5:00 PM
About
Handcrafted Chocolates, made with 100% Swiss chocolate and infused with local New Zealand ingredients.
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

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4.5
4.5 of 5 bubbles118 reviews
Excellent
89
Very good
12
Average
2
Poor
3
Terrible
12

Sightsee41573377328
10 contributions
5.0 of 5 bubbles
May 2023 • Couples
This is our second visit.
First time in 2018.
Both times ecxellent.
The owners are wormheartwd persons, very wellcoming and thir chocolate just the best.
Everytime we tslk about Russell we talk about the chocolate shop.
Just a place you need to go back to.
Thank you ❤️❤️❤️
Written 20 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Shelley D
Auckland Central, New Zealand28 contributions
1.0 of 5 bubbles
Mar 2023 • Couples
I've been to this chocolate shop many times expecting a change of personality from the owner. But every time the same scowling woman. I think she must be an attraction herself. We just wanted a nice chocolate for me and my elderly parents on the ferry but after her snappy & uncompromising attitude, we walked out.
Written 30 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

samir p
2 contributions
5.0 of 5 bubbles
Oct 2020 • Friends
Awesome chocolate drink cold and hot. Chocolates are Devine. Very friendly owner. Definitely 5 star.
Written 17 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

La V
Perth, Australia22 contributions
2.0 of 5 bubbles
Oct 2020 • Friends
Ok the chocolates may be Devine
But the coffee was simply Bitter

So disappointed, it was all about the "up sell" buy a coffee for $11 and you get 2 chocolate choices.

Fair enough- but we weren't there for the upsell, we were there for a takeaway coffee, even from the start it was a tad awkward, the customer service communication was lack lustre,
(ok people have bad days front of house, so we got though that ok....)

But, then we had our 1st sip of coffee, ughhhhhhhhhhhh 🙄 it was diabolical

Tasted like instant coffee, actually worse.

They may be known better for a good hot chocolate, we would have been willing to possibly trying but because of the combined customer service we shall sadly be avoiding this particular shop.

Trying to share the support locally, each day we go to a different place to dine and drink.

This one has lost .
Written 11 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Luvinspoonful
Rotorua, New Zealand719 contributions
5.0 of 5 bubbles
Jun 2020
What a lovely treat after catching the ferry over from Paihia to Russel. Coffee + 2 handmade chocolates OR a decadent hot chocolate + 1 handmade chocolate (your choice of choc) for $11. What a deal!
Ended up buying a luxury box of chocs to thank our fur baby sitters too!
Delicious shelter with really lovely service too!
Written 22 June 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Peter R
Brisbane, Australia8 contributions
5.0 of 5 bubbles
Mar 2020
I was at Newport Chocolates in Russell recently and had the most delicious hot chocolate with a hand made chocolate on the side. It was really special and made with care.
I enjoyed it so much that I had to buy some chocolates to take back to Australia with me, although unfortunately they were too nice to get that far. They were all consumed by the family within 2 days.
The owner and chocolatier from Argentina is a credit to her grand parents who taught her this trade.
She is an icon at Russell for tourists and locals alike.
Written 20 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Inspiration456650
Russell, New Zealand167 contributions
5.0 of 5 bubbles
Jan 2020
These lovely people produce the most delicious chocolates that you really must try. It's hard to pick a favourite as there are so many to choose from. Do try there really yummy hot chocolate. This is a place well worth purchasing from.
Written 8 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Juala
england29 contributions
3.0 of 5 bubbles
Feb 2020
Board says NZ best hot chocolate, best cold ‘Hot’ chocolate
Went as a treat, it is not cheap, but felt as if I had interrupted an argument. The drinks were very good but could not get any friendly words out of either person so won’t return, prefer friendly service. Not a scowl
Written 27 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Aurélie
Manchester, UK10 contributions
5.0 of 5 bubbles
Nov 2019 • Couples
The owner is so sweet and she prepares her amazing range of chocolates in the shop with love and a clear passion for great chocolate! An unmissable authentic experience that won't fail to put a smile (and delicious chocolate) on your face! ❤
Written 24 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sierra C
Tijuana, Mexico17 contributions
5.0 of 5 bubbles
Nov 2019 • Solo
I have been in NZ almost a year and it has been a struggle to find quality hot chocolate. Leo made me an "iced hot chocolate" and I chose a cinnamon chocolate to go with it. She is passionate about good quality sweets and we had a very nice, long conversation :) I have already recommended Newport, by word of mouth, to 10+ people. Also I liked watching the chocolates being made right in front of me 👍
Written 18 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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NEWPORT CHOCOLATES: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Newport Chocolates

Newport Chocolates is open:
  • Thu - Mon 10:30 - 17:00