We used the Handspan tour office to book our 3 day - 2 night trip to Halong Bay. We tried to get on the Handspan boat "The Aloha" but it was fully booked. They were able to get us on a partner company boat, "The Prince" from Indochina Junk. Handspan took care of all the arrangements getting us to and... More

We booked this tour on the 14th of April, for 2 days one night. All the transfers were great and the kayak trip and the trip to the floating village were all great. Everything on the boat was pretty terrible. The bedding in the room was dirty and looked like it had not been washed. I went to turn on... More

We did a Hanoi/Sapa/Hanoi tour with the overnight train each way and 1 night in Sapa. Everything went very well and we thoroughly enjoyed it. The train cabins were basic but comfortable enough. I would suggest ear plug though as it is a noisy rattler. The toilets down the hall were very basic (one straight out to the rails) and... More

We used Handspan for a one-day trip to (sorry forget name) temple, followed by bike-ride to the place you get on a little boat and paddled up and down stream. Our guide was Mr Hoa who had been with the agency I think for over 10 years. He knew his stuff and was friendly to boot. I'd have to say... More

We did the day trip to Ha Long Bay in March. A driver and guide picked us up from our hotel around 8 am, they drove us about 3 hours to Ha Long Bay (stopping halfway at a big souvenir shop/place to use a clean restroom which was great!), we got on the boat and cruised around for about 4... More

Handspan arranged several things for us while we were in Vietnam. We took their 2 day, 1 night cruise in Halong Bay and really enjoyed it. We understood that theirs was not the most luxurious of the junks, but we were completely satisfied with our experience. We would like to have had more time kayaking, but for most, it would... More

We booked a trip to Topas Eco Lodge with Handspan and prepaid the entire amount 6 months in advance. It was supposed to be a relaxing end to our holiday in Vietnam. Due to multiple failures of Handspan, we were on edge the whole time. The problems began when we arrived at Hanoi railway station. Our guide (let me assure... More

I enjoyed the two-day/three-night trip to Sapa from Hanoi I took with Handspan. They were very responsive to the myriad questions I had (travelling on my own and apprehensive about the overnight train ride.) I thought the rate was reasonable (~$190 USD, including train, hotel, one breakfast, and guide), and payment can be made via credit card. I went to... More

The food was unimaginative. We arrived around 12pm the first day and were promptly put on the junk. We were given pasta with some kind of white sauce for our second breakfast. On the second day, they dropped us off at the fishing village so we didn't know what was going on while they took the 3-day tour guests on... More