I booked both Red and Green tours after reading a travel blog and some comments. The manager is friendly and very responsive to my queries. However, when I joined the Green Tour, I noticed the itinerary was not the same as advertised. The manager said the tour guide might change the itinerary. Well, the route was still acceptable. However, for the Red tour, it supposed to have one pottery shopping stop as shown in the itinerary but I was ended with THREE shopping stops, it was really a big turn off. After the tour guide brought us to the meaningless shopping stops as his top priorities, it was already 4pm and asked us where did we want to go? (Wasn’t he supposedly to bring us the attractions as in the itinerary?). So I quickly checked back the original itinerary and requested him to bring us two main attractions that were missed due to long shopping hours (more than 2.5 hours wasted). Well, he was still friendly and rushed us to the spots for photo shooting.
I would recommend to double confirm with the manager before booking to make sure they follow the advertised itinerary.