We were welcomed to Pala by a security guard that would not let us upstairs and who told the bellman that he had to go to the office to talk with someone, since it was not his job -- truly unbelievable. Unforunately, this sort of rude behavior continued throughout the weekend, everywhere except the Casino -- where everyone was VERY... more

My mom and I recently went to the Pala Casino Day Spa and had a wonderful experience. The Spa recommends that you arrive 1/2 an hour early - but we actually got there about an hour before our appointments., which worked to our advantage. The ladies locker room area has a eucalyptus steam room, sauna and whirlpool. The steam room... more

Pala Resort and casino is tucked away in the middle of nowhere. The road in is narrow and winding but coming from the Canadian Rockies, this is not a problem for us. I'll describe the positives first. Front desk staff was friendly and courteous. Security was good as well. The room was great - big comfortable king bed with an... more

I had my first experience at Pala Spa last week and had a delectable hot oil stone massage (it's called the SCENTao Stone Massage there). I get "regular" massages fairly often, though this one took the cake. The slight pressure of the warm stones on my back paired with the therapists' hands massaging using the stones was so great, it... more