Sales person was attentive, knew her product and helped me pick out the perfect wood color to match my kitchen cabinets. She then helped with the height of my counter for the two stools that I purchased. She listened to what style I wanted and helped with other questions I had. The delivery was done very professionally right down to... More

The last itme I visited Saybrook Country Barn was probably at least my 30th visit. Do I buy something everytime - no. Is every order perfect when I do shop - no. But there is no where that has this level of customer service. I am sorry the other reviewers had issues that they felt were unresolved. I have ordered... More

While the store is beautiful - visit, but DO NOT order anything custom. Everything seems to go well until the order is placed, it takes forever and the wrong product is delivered. Customer Service ends when you pay. We received the wrong piece of furniture and when we contacted them they said it was custom and could not be returned.... More

After buying a piece of furniture and leaving a deposit of half the amount, this store quickly forgot everything having to do with customer service. I waited a long time to receive my furniture and when I did it was damaged, again I had to wait serveral additional weeks. Yes I know this happens but it became apparent no one... More

What a find! The Saybrook Country Barn in Old Saybrook Connecticut has it all. Beautiful furniture for every room in the house, at prices you won't believe. Excellant quality, hand crafted one of a kind items, helpful, knowledgeable, personnell to help you put it all together. You can re-decorate your home from top to bottom all in one place! They... More