Attended a banque at Union Station. Amazing facility! It was great as a place for the event with several hundrend in attendance. All was beyond expectations until I went to the washroom. I have seen cleaner facilities on camping trips. Toilet (1 only) overflowing, towel rack inoperable, smelled as you would expect. The TWO people I saw employed by the... More

Definitely a must-see! The main area looks like you walked in to a movie set or a flash mob setting. The old building, old benches and clock in the middle....just a bit of nostalgia!

The station itself is a beautiful structure and worth seeing. The acoustics are awful. I could not make sense of the announcement system. The ticket lines were long, but moved quickly. When there is a train delay, the platform and central hallway gets packed with people and bags. I'm sure it is a pickpocket's dream. There is very limited seating... More

Many places to sit, eat and the French Market is very nice downstairs, Better signage is needed to alert passengers entering and exiting the train that it is in fact there and VERY easy to access.

I'm speaking only as a first class Amtrak passenger. The Metropolitan Lounge is great. Comfy, helpful staff. Check room (free/but tip) to leave your bags while you can go out. Food court is typical, enough variety and usually enough tables. Very busy station, very crowded if you're not in the lounge.

The train station was very clean and easy to navigate. The Amtrak personnel in the station could use a bit of an attitude adjustment, but the kiosk staff were wonderful. Nice quick fast food, last minute items. Overall not bad. Too bad a derailment had me moved from my train to a bus, but hey, it's Amtrak.

It's a beautiful building and has a wonderful history. Make sure to visit the great hall. I've been to a few events there and it's really fantastic. Other than that, it's a train station...dirty...full of bums and business men.

We were spoiled this trip. Because we booked a roomette on the Amtrak, we were allowed to enter the private Metropolitan Lounge in Union Sation. This was not our first visit to Chicago so we really enjoyed the sanity and quietness of the Lounge. It was a nice place to wait for our westbound train. We had no problems finding... More

Crowded. Hard to use. Interesting architecturally. Thisi s the place where the filmed the train station scene from The Untouchables.