Three weeks ahead of time I reserved a room and a place in the 6-7 November slot tournament, availabilitiy on a "first come basis." After two weeks, the Horseshoe called and said that I have been "moved" to the Veranda dormitory at Harrah's. I called to ask why my firm room reservation was being cancelled and given to someone else.... more

This was our first time at this casino and I was a little worried based on the reviews but the room was free so we gave it a try. First let me tell you they have a parking deck so you dont have to park way out in the lot like we did. :) We had a luxury suite and... more

Went to the Village Square Buffet @Horseshoe on Friday evening around 4:45pm. Beating the crowd was our intention. We were standing in line waiting to be seated when all of a sudden the so called "diamond club members" started walking up. Mind you, I'm standing in line already. There were 3 lines working and the "winch" working the lines decided... more

my wife and i used to go here all the time at least twice a month ,we are from the atlanta area, last time there music was great in casino as always.after that it was down hill, very poor service in casino,could not get a cocktail if you begged!!!! neede a frig, in room never got that,door on closet fell... more

Rooms very clean and smells good. Staff very rude especially at front desk. Machines horrible!!! best bet is tables, at least it is real. No freebies here I assure you. Over all , just ok. Better perks if you think hollywood. HR1821 more

We stayed this weekend at the Horseshoe. Unfortunately, we were placed on the 2nd floor - a lot of foot traffic and doors slamming kept it from being a perfect night. Other than that, which was out of the hotel's control, our room was spotless; very comfortable bed, and very warm and friendly staff. I'd suggest you travel with a... more

we went to see kenny rogers at bluesville. i got the seats on ebay and we were quite delighted with the 60 minutes he sang. of course, we were of the younger generation in the crowd and had expected another 60 minutes, but at kenny's age...it was good. the seating was ok, not the most comfy. the sounds and lights... more

Arrived at the Horseshoe which was booked over a month in advance via Orbitz.com. Had a confirmation for a King room/No Smoking. Upon arrival at the hotel they assigned me a room with two queen beds and smoking. The people who handle check in were not very friendly, I had to request to see the manager, I was told no... more

Arrived at the Horseshoe for one night on Sunday March 2. I'm a Total Rewards diamond player so I was able to skip the long line at check-in and get my room quickly. Unfortunately it didn't help in my room selection itself. I had reserved a suite, but was given a standard room, which didn't sit well with me. It... more