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All 34 Billings Attractions »

Reef Indoor Water Park

1801 Majestic Lane, Wingate Wyndham Hotel, Billings, MT
406-839-9300
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Ranked #26 of 30 attractions in Billings
3.0 of 5 stars 13 Reviews
Type: Water Parks
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13 reviews from our community

Visitor rating
    5
    0
    3
    1
    4
Date Rating
Helena, Montana
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 15 May 2012

Our party consisted of 2 adults, one of which was disabled, and 3 children and one baby. The only room available to us was a disability room with a king size bed and a sofa bed. The room was very small. As soon as we checked in the kids wanted to watch tv before going to the water park. The... More

Was this review helpful? Yes
See 2 more reviews by navy055 for Billings
bighornresort, General Manager at Reef Indoor Water Park, responded to this review
16 May 2012

Thank you for your candid comments. I am sorry that your stay was not as enjoyable as you had expected. Booking at the last minute does not give you a very big variety of rooms to choose from and our staff should have made it known to you that this room would not accomodate 6 people. I will address that... More

Billings
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 16 January 2012
1
person found this review helpful

Yet once again we paid a ridiculous amount of money to take our son to the indoor water park. Once again, he couldn't use all the slides, and for a first, we were thrown out of the hot tub as we sat in there WITH him and rudely told that next time make sure he was 48" before trying to... More

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See 3 more reviews by BillingsJove for Billings
bighornresort, General Manager at Reef Indoor Water Park, responded to this review
18 January 2012

Thank you for you comments. Safety rules are in place so that you and your family have a safe experience when at the Reef. Our primary concern is the safety of your child. Heat stroke is very quick and little bodies even quicker. I am sure you know your child better than we do and what they can handle but... More

Regina, Canada
Senior Contributor
25 reviews 25 reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 September 2011

This water park had a little bit for all ages. 2 big water slides ... one you could either go down in single or double tubes. The other was enclosed all the way ... aka dark inside the slide. And it was cool that although enclosed, the slides went outside the building for a little bit. They had a hot... More

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See 3 more reviews by chickipoo for Billings
bighornresort, General Manager at Reef Indoor Water Park, responded to this review
14 October 2011

Thank you for your comments. We love to here when customers such as yourself have had a good time at our facility. Thank you and we hope to see you again. More

Helena, Montana
1 review
1 of 5 stars Reviewed 20 August 2011

to much chlorine in pool burnt my face a kid puked in the pool mean and horrible life guards very stricked waves arent high at all expensive not worth it and all the lockers are broken watching paint dry is more fun the worst water park epirence ever!

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bighornresort, General Manager at Reef Indoor Water Park, responded to this review
14 October 2011

Thank you for you comments. I apologize for your experience while at the Reef. Your concerns are being addressed. I hope you will consider us in the future. More

Puyallup, Washington
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 23 July 2011
1
person found this review helpful

I'm used to going to Wild Waves in Federal Way, WA and this is a miniature version of it minus the rides. I'm currently staying at the Big Horn Hotel attached to the Reef Water Park and yes the people staying here are rude and noisy but I experience that every time I'm in Montana to see family, just a... More

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bighornresort, General Manager at Reef Indoor Water Park, responded to this review
14 October 2011

Thank you for you comments, I agree we are not as large as a big city and do not have the customer base to support a larger facility, we do however want all of our customers to have fun while staying with us. We hope to see you again in the future. More

Laurel, mt
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 15 July 2011
1
person found this review helpful

I called inquiring on season passes for my family. We were told since the summer season is mostly over that they would make us a deal and sell the fall pass and allow us to use that during the summer and the fall. This was by a manager. Then the head manager said "No Way". They were very rude and... More

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bighornresort, General Manager at Reef Indoor Water Park, responded to this review
14 October 2011

Thank you for your response. We take comments these seriously. Our season passes are for a 3 month period only and do not spill over into surrounding months, that deters the whole idea of the passes. We have other options for someone looking for just one month of use such as 10 punch passes. I apologize for your experience and... More

Williston, North Dakota
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 July 2011
2
people found this review helpful

this place was over priced rude and not worth a dime wouldnt recommend it to anyone at all...get new management and rules and might be worth going to.Didnt realize billings was this kind of place rude and over priced for nothing..

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See 2 more reviews by adugger88 for Billings
bighornresort, General Manager at Reef Indoor Water Park, responded to this review
14 October 2011

Thank you for your comments, I would like to address your issues but have no idea what they were. I apologize for your experience and hope you will consider us in the future. More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 16 January 2011
2
people found this review helpful

It was dirty-poop in the pool, clogged toilets. Expensive passes and concessions. Comatose lifeguards. The noise kept me awake though.

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1 review
5 of 5 stars Reviewed 11 January 2011

This is one of the best places to go to when your in billings! Sure its a little expensive but your kids and you will love it! And everywhere you look there are lifegaurds so you know your child will be safe! And there is a consessions stand in the park too! So you don't have to leave the park... More

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Billings, MT
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 November 2009
1
person found this review helpful

I had heard all the hype about this place, but never took my kids because it was so expensive. So, when my daughter's got invited to a birthday party there the whole family was excited to see it. It was nothing like I expected. They had big slides, little slides, a wave pool, an activity pool, and a water playground.... More

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