I've been a frequent gamer at this place (since 2000), I was there about 4 months ago and I was VERY disappointed. Only 2 cashiers at each window, before they were full-up. Customer Service for slot players AND poker players is starting to dwindle. Flashback in 2004 the place was BOOMIN'. It was the place to be, everyone was going... more

Gave this casino one more try. It was worse than the previous month. This casino seems to be phasing out all slots. There was a good bank of slot machines in the warhouse area but they are gone now. They have put more tables down there and less slots. Also, there are no papertowels in any of the restroms, I... more

I just got back from this "Casino" yesterday. We took a bus tour from Niagara Falls, Canada. When we first arrived, I thought, 'well, ok, it looks pretty simple from the outside' but I didn't judge the book from it's cover. Upon checking into our room, I felt a little better. Our room was in the Grande Hotel. It was... more

I have just returned from this so called resort and would not recommend it to anyone. The machines are the tightest of any casino I have been in. I don't think that anyone on our bus tour was satisfied with this place. The gaming floor is so quiet that you only hear the pumped in music playing, no sounds coming... more

I have been a regular customer for 6+ years now. I can honestly say this is the most fun I can possibly have for $100. Whether I lose it in 10 minutes or 3 hours...thats gambling. The slots are VERY tight. They seem to hit better towards the end of the month and weekends but that might just be my... more

We recently spent overnight in Hotel and were very pleasently surprised. The entire hotel including rooms and casino were very clean and nice. All service staff was attentive and polite. Gaming staff was very nice as they took my money at the craps and roulette tables. Nice comperhensive workout facility next door. As an extra bonus you can watch the... more

as a frequent visitor to the casino i have noticed in the last few visits the lack of service to the customer. cashier windows have been reduced to only 2 cashiers causing tremendous lines in waiting to exchange slot winning tickets and chips for our winnings. if this is managements way to force customers to give up and then play... more

The only positive thing I can is that they have table games there. The casino itself lacks atmosphere. There are additional table games track side, however the atmosphere there is even worse. Do not waste your time staying here over night or for the weekend. Once you gamble away your money, there is nothing to do. Other than a band... more

I loved the slot games at Mountaineer Casino. As far as the hotel, it looks outdated. There are a variety of restaurants, and a coffee shop separate from the casino. The hotel courtyard is a quiet place to escape from the casino. more