My wife and two daughters 8 and 10, and I did the crater rim and waterfall tour with Lori and it was great! She had a lot of information to share and it seemed at every turn was telling a story from old Hawaii or filling us in on the native plants and wildlife. The trip had so much more... More

We loved this tour. Lori our tour guide was fantastic. We were traveling with a family group. We were picked up outside the cruise pier in Hilo. Lori was waiting for us with a sign with our name on it. We were on a private tour (8 people) 6 adults, 2 children ages 5 and 7) She took us to... More

I did not go on a tour; however, Lori was very honest and helpful. Next time I visit I will definitely go with Vavoom.

Lori is an awesome tour guide and very personable. Her stories about local legends, hawaiian history and customs made the tour fun. Since we were on a Cruise to Hawaii we only had one day in Hilo and now feel this was one of the highlights of our vacation. Thanks Lori! Hawaii Volcanoes National Park - An awesome hike across... More

If you like smaller, more personable tours, this is the one to take. Lori is very knowledgeable about the Island and its history and folklore. She also explained some of the more unusual fruit we encountered - like apple bananas, how cool is that. We were picked up right at our B&B and we did everything on our itinerary and... More

Lori is a marvellous host. Lots of friendly energy, knowledgeable and a love of the island and it's culture. Her microphone wasn't working but she didn't miss a beat. She raised her voice so that it was loud enough for everyone to hear and talked us through the next 6 hours. It rained slightly but that was okay. We cooked... More

I read the earlier reviews prior to calling Vavoom and therefore was prepared prior to booking the waterfall and volcano tour. We did have Laurie as our guide who met us on time at the cruise ship dock. We had the tour of a lifetime, with her incredible knowledge of the islands, her passion for volcanoes, and her true enjoyment... More

We choose to go with Vavoom Volcano tours for a night lava viewing. We thought it would be amazing to see in the night sky. However we were very disappointed with what we got to see. All we saw was an orange glow in the distance as the barrier had been moved recently (based on what Lori said). So our... More

We had booked this tour via email before leaving on our cruise. We are a family of 4 (2 kids aged 3 & 5) and were on the same tour as Ailene and her family. I agree with everything she wrote but she forgot that we also went to Rainbow Falls! Lori was kind enough to add the fall visit... More