Tour started 30 minutes late. Guide then left half the 30+ people in our tour at the very first stoplight with no directions on what to do next. Our group ended up driving into Central Park and luckily found the rest of our group and our guide. We then waited for about 10 more minutes for some stragglers to catch... More

I have travelled a lot and done bike tours all over the world and they have always been a highlight of my trip. This company has the worst customer service I have encountered in a long time. The staff is rude and arrogant. There are other bike tours companies in NYC that offer much better service - wish I had... More

SCAMMED AND LIED TO! DO NOT BOOK THIS COMPANY! We are 4 professional women who booked “Bike Rental Central Park” online (the Brooklyn Bridge Tour from 2pm-5pm, April 22, 2012) located at 348 W 57th St. On their website, they offer a full refund in the event of rain. On April 22, it was dark and overcast with heavy rain... More

First off, we booked the tour because the bikes looked to be very good and the price with the online-booking discount was very good. What we found was the bikes were good and the park extremely beautiful and impressive. Unfortunately the tour guide seemed to think we were all there to see him and be entertained by his boring stories... More

I'm only reviewing bicycle rental;not the bike tours offered by this shop. The bikes were Jamis hybrids with 32 mm tires and shock-absorbers on the front fork. All were nearly new and in good working condition. Decent bikes for greenway riding. The shop staff was helpful and the bikes came with locks and helmets at no extra charge. Only disappointment... More

The good news: you can book on the same day if the weather is good & get an online discount. The staff are nice & the bikes are in good condition. The problem was the guide. Sure he was nice, made sure everybody stayed together, etc. but he liked the sound of his own voice way too much! We cycled... More

SCAM - Do NOT Use. Booked tour online for 10am following day, received email at 9.30am following morning informing me tour was rescheduled to 1pm same day. Returned email informing them I was not available at that time and to please refund me as stated they would in their terms and conditions. Have not seen or heard from them since... More

In my opinion this is the best way to truly experience central park in it's whole form and as a true new yorker. Walking in the park is great but because it's so massive, there is no way to walk through it if you don't have a whole day to spend just on the park. But with a bike you... More

The guy who peddled was very friendly and gave a lot of information. It was cheaper than a carriage and the same route.