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All 97 Gatlinburg Attractions »

Smoky Mountain Outdoors

453 Brookside Village Way, Gatlinburg, TN 37738
(800) 771-7238
Ranked #1 of 10 tours in Gatlinburg
5.0 of 5 stars 303 Reviews
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Type: Boat Tours
Traveller Description: White Water Rafting, www.smokymountain... The Pigeon River, located in the heart of the Smoky Mountains, offers breathtaking scenery and... more »
Useful Information: Activities for young children, Activities for older children
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303 reviews from our community

Visitor rating
    273
    21
    5
    2
    2
Date Rating
Austin, Texas
Top Contributor
98 reviews 98 reviews
Reviews in 62 cities Reviews in 62 cities
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 27 May 2012 NEW

While this was our first time rafting, we're experienced in evaluating travel/entertainment customer service experiences. Given this, this was an average experience and we'd choose another company. While basic guide/safety directions were given on the bus, to the launch site, it was hard for back of bus guests to hear. We were rushed to the water to 'beat' the other... More

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See 2 more reviews by JenEricTravelers for Gatlinburg
Campbellsville, Kentucky
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 May 2012 NEW
1
person found this review helpful

This was my 3rd trip down the Pigeon River and I have been with a different rafting company every time. I would go back to this company again! I won't mention the other names that we have used, but last year we had some very rude guides who were very blatant about tiping them. I was with a very large... More

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Baton Rouge
Senior Contributor
21 reviews 21 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 19 May 2012
1
person found this review helpful

Tues. I took my fourth trip down the upper Pigeon River with SMO, and it was better than ever! I can't describe how much fun it is, I grinned and laughed like a little kid (which I'm definitely not) the whole time. In fact even now, days later I'm laughing and grinning, just thinking about my trip. It rained that... More

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See 3 more reviews by JDHiker for Gatlinburg
Lafayette, Louisiana
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 15 May 2012
1
person found this review helpful

We just returned from a week-long vacation to the Smokies. The absolute highlight of our trip was White Water Rafting with Smoky Mountain Outdoors down the Pigeon River. First, the cost was phenomenal. It was the most economical activity of our entire trip, and the trip lasted about 3 hours altogether. It was a rainy day, and actually pretty chilly.... More

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Llandyssil
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 25 April 2012
4
people found this review helpful

After reading all the reviews, we were really looking forward to the highlight of our 3 week holiday in the States, White Water Rafting!! But it turned out to be a gentle paddle down a couple of inches of water! By the end (and they pulled us out a few miles early) it had taken 4 hours of constant effort... More

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Hurley, MS
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 April 2012
1
person found this review helpful

We had 6 people on the Lower tour with Seth as our guide. He was very knowledgeable of the area. We enjoyed our tour! My husband and brother in law did the Upper with Big Steve who was an exceptional guide and very knowledgeable! Ask for them if you go!

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See 2 more reviews by shelley c for Gatlinburg
Zanesville, Ohio
Top Contributor
74 reviews 74 reviews
Reviews in 49 cities Reviews in 49 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 11 April 2012

We went rafting with Smoky Mountain Outdoors on April 7th. Our group included myself, my two teenage sons, and my BFF's teenage son. We had a great time. This was the highlight of our trip to Pigeon Forge. Our guide was Dustin and he really seemed like he liked his job. He did a great job guiding our raft and... More

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McDonough, Georgia, USA
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 April 2012
2
people found this review helpful

Peaceful and beautiful all around! Trees and waterfalls everywhere.

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See 2 more reviews by eholsey1 for Gatlinburg
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 8 April 2012 via mobile
5
people found this review helpful

Smoky Mountain Outdoors is very nice place, everyone is friendly and helpful. Nick was an awesome guide, Big Steve seemed like he would be fun too! They are great with kids, our were 13 and 9, we went on the more exciting upper pigeon which was a blast. My only comment I would say, that is you do this during... More

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See 2 more reviews by Michael S for Gatlinburg
Top Contributor
111 reviews 111 reviews
Reviews in 58 cities Reviews in 58 cities
161 helpful votes 161 helpful votes
5 of 5 stars Reviewed 6 April 2012
5
people found this review helpful

We did the whitewater trip recently with our family including two boys ages 9/11. The trip was an absolute blast. The guides entertained us on the bus ride to the push-off point. Our own guide was fantastic, he spent a lot of time with us teaching us paddling basics, talking to us about safety, and making the trip fun for... More

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See 3 more reviews by ibeplato for Gatlinburg

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