we too have been waiting over 2 years to fly and keep getting our trip cancelled! Aerosaurus then fly past our house on the same day- how can that be weather dependent factors? There are very few dates published on the website in which you can book despite being told new dates are added weekly, on average they fly twice... More

Whatever you do, don't book this for an occasion such as an anniversary or proposal, or you may never pop the question. Bought this for my girlfriend 2 and a half years ago, and have lost count of the amount of cancellations I've had. We also upgraded at extra cost to be more flexible which didn't help. Beware there are... More

We were lucky in that we were able to make the flight at our first attempt and we started our flight from Carlisle Racecourse in beautiful weather and our superb pilot Pete made our adventure complete with his own brand of humour and expertise. We had a fantasic morning and I would certainly like to do this again.

We have had the same experience. Flight cancelled because of weather but unable to book anything else with our vouchers as nothing has been available for 4 people on a date,time or location we can get to despite being very flexible and paying even more money to upgrade our vouchers twice to include evenings and weekends. People on the phone... More

Having read Fmrf 1234 I had to laugh !!!! we are in the same position I bought my partner tickets in September 2009 for his 40th !!! we are still trying!!!! i reacon he will be 50 by the time we get up in the sky! lol. I even took Virgin to small claims court, but because of their small... More

I was 2 tickets for virgin ballon flights for my 40th april 2011, I am still trying to get on a flight, they are always cancelled due to weather... some days it has been glorious... but I am not an expert. I tried to cancel it or get it exchanged last Oct and was told I couldnt as I had... More

Gneral Virgin Ballonn review. Not specifically Suffolk. We bought 5 vouchers nearly a year ago and still trying to get on a flight. 4 cancellations so far and each time you have to wait months for next available slot. Told we have to have 7 cancellations before refund. ticket expires after one year. They've had money all this time. Rip-off.