Our scuba dive trip was cancelled. To date, we have yet to receive of $500.00. This has now been 7 weeks. We absolutely are at a loss as to what do do next nor sure of what to do next.

The rooms were horrible, doors wouldnt lock, two small beds in a room instead of a king size, felt unsafe. The food was terrible after eating at the a-la-cart resturants we had to go to the buffet to try and find something edible. the staff lied to us, they said for new guests they would take us on a boat... More

Signed up for the aqua adventure. It was terrible!!!! The boat was decrepit to begin with!!!! The boat was overcrowded...the overbook this so everyone is bumping into each other. The snorkeling...did see much fish, the bottom fishing was a joke. The best part was going to the beach, but even it was not great. The adventure was suppose to begin... More

We signed up for the Sunset Cruise with Charlie's Adventure Tours at the Occidental Grand Papagayo. There were approximately a dozen people, including us, on the cruise. We left from the hotel beach, cruised around Monkey Head and had the most amazing visit with a pod of about 20 dolphins and their babies. The sunset was beautiful, the dolphins were... More

Having spent a wonderful week in papagayo , tours daily with other companies, great time. We decided to end our vacation with the subset cruise. What a dissappointment! Advertised to include drinks, and snacks, we decided to do it. They picked us up late, used a small boat to take us out to the cruise boat. The drinks were ginger... More

When we reserved the dive through the hotel we were charged for a discovery course (which is for someone who has never had professional training) for my fiance, who simply needed open water dives to complete his certification. I have dove many times - never in costa rica. We ended up getting a bit of the overcharge back but it... More

We stayed at the Allegro Papagayo in which Charlie's Adventure Tours office is located within the resort. We took the ATV and ziplining tour. To say the least, the ATV tour was an adventure beyond my expectations. First off, my wife and I are novice ATV drivers so we were more inclined to be a little nervous and scary whereby... More

You can not go wrong booking some adventure tours with this company, our trip was the best ever. Kendra and Leo were great, always smiling and laughing. Leo was my dive guide to so very good dive sights. He did under water video and pictures of my dives. We say lots of fish, sharks, eels, star fish, octopus, giant rays... More

I did the all day multiple activity tour. I was picked up at my hotel at 7:45am. Got on the double-decker boat at 8 and out on the water to pick up 12 other people soon after at Playa Panama. It was great. We went out snorkeling to two different locations. There was rum and punch or coke and wine... More