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Grand Bahia Principe Jamaica Questions & Answers

Here’s what questions travellers have asked, with answers from representatives of Grand Bahia Principe Jamaica and other travellers.
47 questions answered
89% answered in 1 day
Answered | Most Recent | Fewest Answers
Illinois
Customer Servic... B Runaway Bay, Jamaica Property representative
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Dear Guest,

Yes they have differences. The Don Pablo Collection is for adults only and it has more amenities meanwhile the Golden club is for both adults and family and it has fewer amenities. For more information you can check on our website and it would give you more detailed information.

Cassandra Gentles

Social Media Coordinator

2 days ago Google Translation
Naples, Florida
Customer Servic... B Runaway Bay, Jamaica Property representative
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Dear Kirsty,

We have a shuttle bus service here on property that we offer but it is of an additional charge. If you would like any assistance with this service we can recommend that you make contact with the hotel directly and we will be more than happy to assist you with booking transfers.

Cassandra Gentles

Social Media Coordinator

3 days ago Google Translation
Keith, United Kingdom
Customer Servic... B Runaway Bay, Jamaica Property representative
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Dear Laura Stewart,

It would be a pleasure to assist you.

I recommend that you send us a email through our webpage so that we can better able assist you.

Your Respectfully,

Cassandra Gentles

Social Media Coordinator

3 days ago Google Translation
CANADA EH!
Show all answers (4) Answer
Customer Servic... B Runaway Bay, Jamaica Property representative
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Dear Guest,

Thank you for contacting us.

In regards to the smoking on property, please be advised that there is a new Jamaican regulation against smoking.

For our guests that are smokers, we have created designated areas throughout the property (outdoors) where they can smoke. Please be informed that smoking in the rooms/balconies, along with indoor/outdoor areas that are outside of the designated areas is strictly prohibited.

Our hotel will be the ideal memory maker and we cannot wait to have the opportunity to welcome you.

Warm Regards,

Cassandra Gentles

Social Media Coordinator

3 days ago Google Translation
Montreal, Canada
Customer Servic... B Runaway Bay, Jamaica Property representative
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Dear George,

The age for consent of drinking alcoholic beverage in Jamaica is 18 years old.

Warm Regards,

Cassandra Gentles

Social Media Coordinator

5 days ago Google Translation
Mississauga ontario
5 days ago
Customer Servic... B Runaway Bay, Jamaica Property representative
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Dear Frances,

The oceanview and the seaview are the same.

Best Regards,

Cassandra Gentles

Social Media Coordinator

5 days ago Google Translation
CANADA EH!
Show all answers (3) Answer
Customer Servic... B Runaway Bay, Jamaica Property representative
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Dear Guest,

Please receive greetings from the Grand Bahia team.

Regarding smoking on property, please be advised that there is a new Jamaican regulation against smoking.

For our guests that are smokers, we have created designated areas throughout the property (outdoors) where they can smoke. Please be informed that smoking in the rooms/balconies, along with indoor/outdoor areas that are outside of the designated areas is strictly prohibited.

And yes, this place would be prefect for your first time in Jamaica with your spouse.

Warm Regards,

Cassandra Gentles

Social Media Coordinator

5 days ago Google Translation
Show all answers (7) Answer
Customer Servic... B Runaway Bay, Jamaica Property representative
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Dear Paul,

We do not allow towels to be left on lounges to reserve.

In regards to the cost of taxi from the airport to the resort, we do not know the price, however we do have a shuttle bus service that is not included in the all inclusive package which is of an additional charge. If you would like any assistance with this service we recommend that you make contact with the hotel directly and we will be more than happy to assist you.

Warm Regards,

Cassandra Gentles

Social Media Coordinator

6 days ago Google Translation
Show all answers (6) Answer
Customer Servic... B Runaway Bay, Jamaica Property representative
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Dear Paul,

Thank you for making contact with us.

We would recommend that you make contact with us via sending a email through our webpage or contacting the hotel directly as we will need your necessary information to be able to better assist you with your request.

Best Regards,

Cassandra Gentles

Social Media Coordinator

6 days ago Google Translation
Joanne C Wakefield, United Kingdom Reviewed this property
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Hi I would advise to get a room above the first floor to avoid the mosquitoes, the pool is very noisy throughout the day but would say to get pool view as the entertainment on a night is nearer the beach view rooms.

6 days ago
Calgary, Canada
Show all answers (3) Answer
Customer Servic... B Runaway Bay, Jamaica Property representative
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Dear Guest,

Thank you for contacting us.

The ocean view junior suite is the same as the Golden club.

Yours Respectfully,

Cassandra Gentles

Social Media Coordinator

7 days ago Google Translation

Questions? Get answers from Grand Bahia Principe Jamaica staff and past guests.

Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?