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Westchester Marriott Questions & Answers

Here's what travellers have asked, with answers from Westchester Marriott staff and other travellers.
Answered | Most Recent | Fewest Answers
New York City, New York

Just to let you know, prices change, do not get fooled by a price you previously had, check around there are nice hotels near by. Twice at this hotel in the past, I talked to a person to make reservation, $129.00, she told me if I wanted breakfast included at a higher rate, I calculated and said yes for the $20.00 more for two people would go for it. two weeks later I reserved through the internet, same price $129.00 with tax $144.00, when I arrived and signed in at the desk asked if breakfast was included he said yes, except WIFI, I said great he asked if I ever was here before, I said yes two weeks ago. In the morning at the buffet I was asked for my room number gave it to the receptionist and she said great, but gave me a check for $40.70 I said what? I thought breakfast was included, she said formality we have to give you this check and wrote on the bottom breakfast included, now I was charged, after checking my on line banking two days later, calling the manager he would not budge and said I had to pay for it, a slice of bread a bit of eggs and coffee, same for my companion $40.70, what a rip off, well good bye to this hotel for sure, they will never see me again. No excuses or Ok we make it up as other hotel chains would do, this from the sign in time should had bin made clear to me, oh not with this reservation, but he looked it up and said yes breakfast included and this is wrong. All I can say, for two people getting an extra charge of $40.70 is not worth it .a short ride down the road and eat at the Eldorado a Greek owned restaurant and get the best of breakfast, fresh and not pre cooked eggs and dried up pan cakes, bacon looked so rancid, we just lost appetite seeing all this at the Westchester Marriot. The price for two at a great breakfast at the Eldorado will cost you less than $20.00.

1 month ago
Show all answers (1) Answer
Hastings on Hudson, New York
3 months ago
Show all answers (4) Answer
White Plains, New York
5 months ago
Show all answers (6) Answer

Questions? Get answers from Westchester Marriott staff and past guests.

Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?